Administration Agent

Administration Agent
We’re looking for an Administration Agent to help support our sales and recruiting teams. This is an entry-level position with potential for promotion after 12 months of tenure.

About Us
Started in 2017, and were growing rapidly. We expect to hire at least 4 salespeople, 3 admins, and 3 marketers in 2026. We sold 2,663 lessons in 2025 and are on pace to sell 3,328 lessons in 2026. Our small team consists of 1 American and 10 Filipinos. We sell manual transmission driving lessons in the United States, relying solely on inbound organic search (SEO) leads.

Compensation and Benefits

Competitive commission package – $3.50 per hour

Paid 5 sick days – effective day 1

Paid 10 days vacation – prorated

Paid 14 bank holidays – (Legal and religious holidays are country‑specific)

Paid birthday off – you pick a day off

Business Continuity Plan – in cases of calamity, $40 hotel accommodations are permitted to ensure work continues

Type of Employment

Full time

40 hours per week

Schedule – 9 AM to 5 PM EST

Benefits after 3 months

Health insurance

Office equipment, home office furniture, and any other items needed for work

Learning books, courses, training, or coaching you want

Benefits after 1 year

Paid two weeks off for the Christmas season

Entry Level Details
Note that this is an entry‑level job. We do NOT expect you to have any prior sales experience. If you’re looking to switch careers and get your foot in the door, this could be great for you. This opportunity is suitable for anyone with a background in any of the following areas: Customer Service, VA Admin, Admin Data Processing, Clerk, Email Communications, General VA, Admin Support, Sales and Admin Specialist, Administrative Support, Operations Admin, Executive Admin Assistant, Sales Assistant.

Duties and Responsibilities

New Orders – Processing Product Order (Gift Certificate)

New Orders – Initial Order Confirmation (Level 3)

Instructor Onboarding, Offboarding, and Reonboarding

Reactivate Unavailable Instructor

Duplicate Record Check

Updating the "Daily Tracking" Process

CTM Prospect Staging

Qualifications

At least 2-3 years of minimum work experience in a relevant or equivalent role

Comprehensive background in Customer and Administrative support

High level of accuracy and attention to detail

Excellent English communication and comprehension

Proficiency in using and managing Google applications – Gmail, Calendar, Documents, Drive

Preferably with knowledge in using cloud‑based CRM

Organized and has careful attention to detail

Ability to multitask, prioritize, and manage time effectively

Strong problem‑solving skills

Customer service oriented and the ability to adapt/respond properly to different types of scenarios

Equipped with good skills in office/admin management, and can suggest process improvements

Must have your own computer, reliable high‑speed internet, and a good quality headset and microphone

What’s Hard About This Job
Working remotely – We’re a remote‑first company. This is great if you like working by yourself in a quiet environment, but it can be challenging if you need the energy of coworkers nearby.

Our cultural values – We are an American company with a unique culture. Even by American standards, our seven cultural values are highly unusual. This culture can be difficult for people accustomed to corporate culture and especially for those who grew up in Confucian cultures. It is a great fit for people who speak directly and have a strong sense of self‑confidence and ownership. If you identify as a misfit, you’ll do well.

Multiple software systems – You’ll need to learn how to use 12 different software systems. This can be exciting if you enjoy exposure to technology, but it can be tough if you have a hard time learning technology.

#J-18808-Ljbffr