Payroll Specialist II

Group Management Services is looking to hire a full time Payroll Specialist Tier 2 with the ambition and goal to grow within the company.

First, what is GMS?

GMS, a Professional Employer Organization (PEO), is one of the fastest growing companies in one of the fastest growing industries in the country. We take on the burden of HR administration by providing comprehensive solutions ranging from payroll, benefits and healthcare, risk management and overall employee relations matters among other services to our clients.

With the ever changing landscape of employment law, small and medium sized companies just do not have enough time to invest in the growth of their business having to worry about such issues. That is where Group Management Services comes in to play.

What does the position of Payroll Specialist Tier 2 entail?

• Maintain base of payroll clients.
• Accurately keys all payroll related data necessary to process and meet appointed schedules.
• Contact and assist clients to obtain payroll data including salary adjustments, special payments, tax allocations, employee deductions, new hires, terminations, direct deposits, employee benefits, UPS delivery tracking.
• Maintain a high rate of client retention through quality service.
• Stay current with knowledge of payroll processing system and updates to the system, as well as changes in wage tax and garnishment laws.
• Listen effectively to clients concerns, researching problems/complaints in a timely manner, adjusting errors where possible.
• Provide special reports to clients in a timely manner.
• Report difficult issues to the appropriate member of management tracking progress of resolution and following up when needed.
• Establish and maintains a harmonious working relationship with clients, agencies and peers to promote a quality service image.
• Verify and sends out garnishment payments in a timely fashion.
• Respond to employment and wage verification requests in a timely manner.
• Maintain accurate record of all tax documents and pertinent new hire and adjustment information utilizing our scanning system.
• Perform all other duties as assigned

What are some of the perks and benefits that come with employment here at GMS?

• Base Salary Range between $50,000-$55,000
• Full Medical, Dental, Vision, 401(k) with company match, Life, and Disability benefits package
• Three weeks of PTO in years 1-5; Five weeks of PTO after 5 years
• 7 paid holidays
• Company Surface Pro or Laptop provided
• Monthly cell phone reimbursement plan
• Opportunities for growth
• Flexible scheduling and autonomy

What are some Qualifications?

• Education - Bachelor's Degree preferred; or equivalent combination of experience and education
• Experience - 2 years related office experience required; or equivalent combination of experience and education; customer service experienced preferred
• Skills - Excellent customer service and organizational skills; Must be proficient in Microsoft Office

Why GMS?

People don't necessarily buy what you do, they buy WHY you do it. GMS is passionate about small businesses having started off as one back in 1996 in Richfield, OH with only a few employees. Fast forward to today and we have over 500 employees in 25 offices across 18 states nationwide. We take pride in building and maintaining quality relationships with our customers as we help them grow their own business exponentially just as we did by allowing them the time and energy to focus solely on reinvesting in themselves.

As we continue to expand ourselves here at GMS, we are looking for individuals who are willing and able to provide excellent customer service and support to their clients. We are looking for those who are passionate about the value small business brings and providing them assistance in their growth as they seek growth for themselves. We are committed to providing opportunities for upward mobility from within to those who are driven to succeed and who care about the relationships they build. Join the GMS team today, build relationships, seek growth and experience a truly family oriented workplace culture!

For more information please visit our website at

Group Management Services is an Equal Opportunity Employer.