Human Resources Assistant

Position Type:
Support Staff/Human Resources Assistant

Date Posted:
9/3/2026

Location:
CREC - 147

Closing Date:
09/17/2026
JOB DESCRIPTION

Since 1966, the Capitol Region Education Council (CREC) has been dedicated to providing innovative, high-quality, and cost-effective educational programs and services to meet the diverse needs of children and adults in Greater Hartford. Serving 33 member districts and reaching additional communities statewide, CREC supports approximately 12,000 students annually through more than 120 educational programs. Our offerings include professional learning and coaching for educators, specialized programming for students with diverse needs, and PreK-12 education across 16 interdistrict magnet schools. Additionally, CREC provides school construction, operations, and cooperative business services, while also delivering programs that help adults build real, job-ready skills.

POSITION SUMMARY :


The Human Resources Assistant provides administrative support for a wide variety of human resources functions, with a focus on talent acquisition and operations. Assists internal and external customers by providing confidential administrative support; communicates information and assists in ensuring compliance with departmental policies and procedures.

ESSENTIAL DUTIES and RESPONSIBILITIES :


Duties/Responsibilities

• Performs administrative tasks essential for maintaining the department's efficiency and effectiveness. Assist in various operational duties essential for efficient workflow within the Human Resources department.

• Reviews and processes onboarding forms and new hire welcome materials for new employees

• Manages the employment verification process for employment details through written and verbal communication.

• Prepares source documentation needed for new hires and ensures new employees attend orientation programs and receive information on applicable practices and procedures.

• Executes administrative tasks related to the Human Resources digital document management system, including establishing initial files and processing changes.

• Facilitates and supports the New Employee Orientation and hiring training by actively participating and assisting in the smooth execution of these programs. Ensure a welcoming and informative experience for new hires, contributing to their successful onboarding process.

• Responds to calls and emails to provide information and assistance to internal and external customers.

• Assists and advises on routine questions from employees relative to human resources policies and procedures. Refers more complex issues to appropriate staff members.

• Provides general administrative support such as composing documents and correspondence, creating forms, data entry, processing confidential reports and documentation and filing.

• Assists in maintaining documents, confidential files and records in CREC's document management system in order to provide up-to-date documentation for compliance purposes.

• Attends meetings for the purpose of conveying and/or gathering information required to perform functions.

• Assists with overseeing the inventory and management of office supplies to ensure adequate stock levels.

• Attends college, university and community job fairs, with occasional events after normal work hours or on weekends.

• Assists in planning and scheduling events and activities.

• Acts as a liaison with other departments as necessary.

• Performs other related duties as assigned.

• Comply with all company policies and procedures.

• Other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITY :


This position has no supervisory responsibility.


COMPETENCIES :

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Written & Oral Communication - Speaks and writes clearly; Listens and gets clarification; Responds well to questions; Speaks and writes clearly and informatively; Varies communication style to meet needs; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Completes work in timely manner.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Volunteers readily and seeks increased responsibilities.

Knowledge, Skills and Abilities

• Knowledge of basic policies and procedures pertaining to human resources.
• Ability to actively contribute to completion of team goals and assigned tasks.
• Ability to work effectively with a diverse group of individuals.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures.
• Knowledge of principles and processes for providing exceptional customer service. This includes customer needs assessment and satisfaction.
• Ability to problem solve job-related issues and carry out written or verbal instructions with minimal supervision.
• Ability to establish and maintain cooperative working relationships with others.
• Ability to process paperwork accurately and in a timely manner, according to standardized procedures.
• Excellent organizational, and planning skills with strong attention to detail.
• Ability to maintain confidentiality of information.

QUALIFICATIONS:

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 2 years previous human resources experience or related experience required, or an equivalent combination of education and experience.
• Experience with Munis, Microsoft Office, Google Suite and Applicant Tracking Systems preferred.

TRAVEL REQUIREMENTS

Limited travel to and from meetings may be required.

PHYSICAL DEMANDS & WORK ENVIRONMENT :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing (occasionally, less than 1/3)
• Walking (occasionally, less than 1/3)
• Sitting (continually, more than 2/3)
• Reach with hands and arms (occasionally, less than 1/3)
• Climbing or balancing (occasionally, less than 1/3)
• Stoop, kneel, crouch or crawl (occasionally, less than 1/3)
• Ability to work outdoors (occasionally, less than 1/3)
• Lifting up to 10 lbs. (occasionally, less than 1/3)
• Carrying up to 10 lbs. (occasionally, less than 1/3)
• Moderate Noise

WHAT'S IN IT FOR YOU?

• Group Health Insurance Plans
• Basic & Supplemental Life Insurance
• Long Term Disability & Short Term Disability options
• 403(b) Retirement Savings Plan with Employer Matching Contribution if applicable
• Flexible Spending Account Pre-Tax Savings for Health Care, Dependent Care, and Limited Purpose Post Deductible (if contributing to an HSA)
• Comprehensive benefit time package
• Employee Assistance Program
• Bereavement time & Religious Holidays
• Credit Union Access
• Tuition Reimbursement Program
• Employee Network Groups
• Access to professional learning opportunities with two fully paid courses through CREC University each year, empowering you to expand your skills and advance your career!
• Benefit from our exclusive partnership with Springfield College, offering a 15% discount on tuition for next-level degree programs to support your academic and career aspirations!

Based on terms and conditions during your employment, specific to your job classification and collective bargaining agreement.


DIVERSITY, EQUITY, & INCLUSION STATEMENT:

CREC strives to understand and confront the symptoms and causes of racism and prejudice ranging from biases to aggressions to discriminatory policies, practices, and traditions that harm people from systemically marginalized groups or that benefit privileged groups. CREC staff and students acknowledge and respect people of all identifiers, such as race, socioeconomic status, gender identity and expression, education, age, ability, ethnicity, culture, sexual orientation, language, nationality, religion, and veteran status.

DISCLAIMER STATEMENT :

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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