Field Technician II

Field Technician II – Lead Accessibility Installer

Join the Team at Westside Medical Supply – New York's Leading DME and Home Accessibility Company!

Westside Medical Supply is seeking an experienced Lead Home Modification Technician to join our team. This hands-on role is ideal for someone skilled in construction, carpentry, mechanical repairs, and creative problem-solving.

You'll lead residential accessibility projects and installs - helping customers live more safely and independently.

What You'll Do

• Complete home modifications such as grab bars, bathroom upgrades, bathtub cutouts, ramps, decks, railings, and floor-to-ceiling poles.
• Install, troubleshoot, service, and repair patient lifts, stairlifts, and other medical and accessibility equipment.
• Assess project needs, identify solutions, and estimate parts, materials, and labor.
• Complete safe, high-quality work following manufacturer specifications and company standards.
• Document estimates, measurements, photos, repairs, and recommendations for the coordination team.
• Communicate professionally and compassionately with customers, caregivers, and coworkers.
• Maintain company vehicles, tools, and work areas; assist with warehouse and facility needs as assigned.
• Collaborate with other technicians, share knowledge, and participate in cross-training.

What We're Looking For

We are looking for someone who:

• Has hands-on experience with tools and strong mechanical and troubleshooting skills.
• Has experience in mechanical repair (preferred), carpentry, construction, remodeling, maintenance, or electrical work.
• Can plan and complete installations, read technical instructions, and work safely and independently.
• Is organized, dependable, detail-oriented, and committed to quality workmanship.
• Communicates clearly, treats customers with compassion, and works well with a team.
• Has a valid driver's license with an acceptable driving record.
• Has a high school diploma or equivalent and is willing to learn new products and skills.

Growth & Development

As a lead-level technician, you'll help support team knowledge-sharing, cross-training, and consistent work procedures. You'll continue developing expertise across home modifications, equipment service, and other Technician department responsibilities.

Physical Requirements

This active role involves lifting, carrying, pushing, or pulling 100-150lbs. or more, with or without reasonable accommodation; frequent bending, kneeling, climbing, and reaching; and working indoors and outdoors. Regular travel to customer homes, facilities, and job sites is required.

If you enjoy hands-on projects, solving problems, and making a difference for customers, we'd love to hear from you!

Apply today and grow with Westside Medical Supply!