Guest Service Agent - Seasonal
Leisure Sports Hospitality
To create great first impressions of Renaissance ClubSport by ensuring guests are welcomed and their luggage and other immediate needs are cared for. To carry the guests luggage to and from their assigned room and see to it that the guest is settled in a room which meets all RCS standards. To deliver all room service orders to guest rooms, following all service quality and hospitality standards. To keep the bell stand and general lobby area neat and clean. To deliver check-out folios and newspapers to rooms daily as needed. To deliver requested extras, such as cribs, pillows, razors, or towels to guest rooms. REPORTS TO - Front Office Manager. DRIVERS of SUCCESS - Personable, Friendly Demeanor. Customer Service Obsession. Team Player. Professionalism, Responsibility, Enthusiasm. Communication Skills. Organization and Multi-Tasking Skills. PRIMARY RESPONSIBILITIES - Warmly and hospitably welcome all guests to the hotel as they arrive. Assist guests to and from rooms; be very careful wi...Guest Service, Agent, Seasonal, Office Manager, Guest Room, Room Service, Retail, Instructor
Vacancy posted 3 days ago
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