NIGHT AUDITOR PART TIME

Job Overview Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for each 24‑hour operating period and acts as a Guest Service Agent for the overnight front desk shift. The NA consistently delivers results that support the mission and overall success of the hotel, fulfilling performance objectives in front desk operations and serving as the system liaison during night hours. Duties and Responsibilities Deliver on the promise of Sonesta Service in all interactions with guests and clients in accordance with Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue, telephone revenue, room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with supporting documentation to ensure accurate accounting of hotel revenues and expenses. Prepare General Manager daily, weekly, and month‑end reporting packs. Assist in setting up the complimentary breakfast service, including hot and cold food service, juice and coffee stations, and all supplies. Assist in washing, drying, and folding hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and provide requested information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones promptly and courteously. Accurately process all cash and credit card transactions in accordance with established procedures, including posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned bank. Book guest reservations, process cancellations, revisions, and updates; up‑sell rooms to maximize revenue. Follow the seasonal demand reservation strategy regarding room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the offered service and products. Ensure compliance with local laws regarding alcoholic beverage sales and guest special requests. Issue, control, and release guest safe‑deposit boxes. Comply with federal, state, and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. Qualifications and Requirements High school diploma or equivalent required. One year of previous hotel experience preferred; experience in the extended‑stay industry preferred. Reading, writing, speaking, and written English proficiency; additional languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem‑solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver’s license required. Physical ability to stand, bend, climb, kneel, move, lift up to 50 lbs, and work extended periods. Required to obtain a ServSafe certification; TIPS certification may be required. Willing to work mornings, evenings, weekends, and holidays. Additional Job Information Anticipated pay range: $18.50–$19.50 per hour. Benefits Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short‑Term and Long‑Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Equal Employment Opportunity Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr