Emergency Medicine - Research Coordinator

Clinical Research Coordinator

Emergency Medicine Albany, NY

The clinical research coordinator is responsible for the organization and management of multiple industry sponsored and investigator initiated clinical trials. The position is accountable for assisting in the timely and accurate conduct of research studies, being concerned primarily for the protection and care of the patient as a research patient from initiation to completion of study. Activities include participating in the study start up and termination procedures, working with study participants in various study tasks including patient recruitment, screening for eligibility, scheduling, physical assessments and biospecimen collection and processing, as well as data collection and study completion activities. The research coordinator serves as the liaison between PI and research site and the study sponsor and other vendors working on the trial.

Essential Duties and Responsibilities Include:

• Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening.
• Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission.
• Demonstrates excellence in daily work.
• Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction.
• Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.
• Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment.
• Initiates open communication, conveys positive intent, offers assistance.
• Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.
• Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.
• Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.

Qualifications:

• Bachelor's Degree in a health-related field is required
• Minimum of 2 years of experience working in a clinical or research setting is required
• Demonstrates the knowledge and skills necessary to provide care as appropriate to the age and special characteristics of the patients served.
• Basic skill competencies including ability to observe, measure, record and report indications of patient's health status.
• Possess or successfully complete and maintain Human Subjects Protection training certification
• Possess or successfully complete and maintain Shipping of Dangerous Goods certification, if required to ship biological specimens per protocol
• Successfully complete institutional credentialing as required: phlebotomy, EKG, point of care testing (urinalysis, urine pregnancy tests, urine drug tests, or any other study required tests), CPR etc.
• Self-disciplined with excellent organizational skills and ability to multi-task is essential
• Ability to prioritize tasks
• Must be reliable, flexible and possess excellent communication skills for all age levels
• Ability to interact with study patients and their families comfortably and sensitively.

Thank you for your interest in Albany Med Health System! Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.