Associate

Company Description Rapido Trains Inc. is a leading innovator in the model railroad industry, known for setting exceptionally high standards of detail and realism. Over more than a decade, the company has grown from a single-person passion project into a multinational business with over 20 team members and thousands of products. Rapido Trains serves highly discerning HO, N, and OO scale modelers across North America and the UK, offering products that appeal to serious hobbyists and collectors. The company backs its products with dedicated, best-in-class customer service and warranty support. Team members join a growing small business that values quality, innovation, and customer satisfaction. Role Description This is a contract, on-site Associate role based in the Buffalo–Niagara Falls Area. The Associate will support daily operations, including assisting with order processing, product handling, and inventory organization. Responsibilities may include packaging and labeling products, preparing shipments, and helping maintain a clean, efficient workspace. The role will also involve interacting with internal teams to resolve basic product or order questions and supporting customer service as needed. The Associate is expected to follow established procedures, meet productivity and quality standards, and contribute to a collaborative, detail-focused work environment. Candidate must be reliable and willing to learn. Warehouse experience is a plus but not required. Qualifications Ability to manage basic operational tasks such as order processing, inventory tracking, and product handling. Strong attention to detail and quality, with a focus on accurate labeling, packaging, and shipping. Effective communication and teamwork skills, with the ability to collaborate with customer service and warehouse staff. Basic computer literacy for working with order systems, spreadsheets, or inventory tools. Reliability in an on-site role, including punctuality and adherence to safety and operational guidelines. Interest in model railroading or hobby products is an asset but not required. Previous experience in retail, fulfillment, warehouse, or light manufacturing environments is an advantage. Ability to stand for extended periods and safely lift and move packages as part of daily duties. Responsibilities

• Assist in the Day-to-Day Operations of the Warehouse
• Receive Inventory and Stock Incoming Product
• Pull Distributor and Direct to Customer Orders for Shipment
• Palletize and Ship Large Distributor Orders
• Warehouse Inventory Control and Cycle counts as needed
• General Maintenance of the Warehouse-Ship Orders and Warranty Items for repair to our Canadian Office
• Ship Completed Warranty items to customers