Lead Director, Business Analytics (Medicare Stars Data Intelligence) IC

Lead Director, Business Analytics (Medicare Stars Data Intelligence)

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

The Lead Director, Business Analytics (Medicare Stars Data Intelligence) is a senior leadership role within the Medicare Stars Data Intelligence organization, responsible for advancing enterprise analytics, driving strategic insights, and enabling data-driven decision-making across the business.

This role leads the synthesis of complex, multi-source data into clear, actionable insights to improve Medicare Stars performance and inform executive strategy. The position plays a critical role in aligning analytics with business priorities, strengthening data governance, and accelerating innovation through advanced analytics and emerging capabilities such as AI-enabled insights.

Key Responsibilities

Strategic Analytics & Leadership

• Lead the development and execution of analytics strategies that support Medicare Stars performance and enterprise priorities
• Serve as a trusted advisor to senior leadership, delivering insights that directly influence strategic decisions
• Translate complex analytical findings into compelling executive-level storytelling
• Proactively identify opportunities to improve performance through advanced analytics and data-driven recommendations

Data Intelligence & Insights Delivery

• Oversee the development of reporting, dashboards, and analytical models to track performance and inform decision-making
• Drive the synthesis of structured and unstructured data into meaningful insights that support strategic planning
• Ensure timely delivery of high-quality analytics to support forecasting, trend analysis, and scenario modeling
• Leverage AI agents and advanced tools to enhance the speed and quality of insight generation for executive stakeholders

Cross-Functional Partnership

• Partner across Data Science, Product, Operations, and DDAT teams to align data capabilities with business needs
• Collaborate with stakeholders to define data requirements and ensure alignment with enterprise priorities
• Influence cross-functional initiatives by embedding analytics into operational workflows

Data Governance & Quality

• Ensure adherence to data governance, compliance, privacy, and security standards
• Establish processes to validate, monitor, and improve data integrity and reliability
• Provide leadership in defining best practices for analytics, reporting, and data usage

Innovation & Capability Advancement

• Drive the adoption of advanced analytics techniques, including AI/ML, to enhance business insights
• Identify and implement opportunities to modernize analytics tools, processes, and data capabilities
• Promote a culture of innovation, continuous improvement, and data literacy within the organization

Qualifications

Required

• Bachelor's degree in Informatics, Data Science, Business Analytics, or a related field (or equivalent experience)
• Significant experience in analytics, informatics, or data-driven leadership roles
• Proven ability to translate complex data into actionable business insights
• Experience leading cross-functional initiatives and influencing senior stakeholders
• Strong expertise in data analysis, reporting, and visualization tools (e.g., SQL, Tableau, Python)
• Experience in healthcare, Medicare Stars and regulated environments

• Familiarity with CMS Stars measures, forecasting methodologies, and performance frameworks
• Experience with cloud-based data platforms (e.g., GCP, Azure, Snowflake)
• Exposure to AI/ML and advanced analytics techniques

Other Skills

• Project Leadership: Ability to lead complex, multi-threaded initiatives from concept through execution
• Business Analysis: Strong capability to translate business needs into data-driven solutions and insights
• AI-Enabled Insight Generation: Experience leveraging AI agents to synthesize large datasets into executive-ready insights
• Complex Data Queries: Advanced proficiency in querying, manipulating, and analyzing large, complex datasets

Core Competencies

• Strategic thinking and executive presence
• Data storytelling and influence
• Cross-functional collaboration
• Analytical rigor and problem solving
• Execution and accountability

Impact of the Role

This role is instrumental in shaping how data is leveraged across the organization to drive Medicare Stars performance. By delivering high-impact insights, strengthening data capabilities, and enabling informed decision-making, the Lead Director will directly contribute to improved outcomes, operational efficiency, and enterprise strategy execution.

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.