Data Entry Coordinator - (Modern Systems)

Data Entry CoordinatorWork Schedule: Onsite one day per week Location: Minneapolis, MN Hourly Pay Rate: $27.50/hr. Contract Duration: 12-MonthsThe Data Entry Coordinator supports Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response organization. This role provides operational and administrative support across multiple customer incentive and rebate programs, with responsibilities shifting based on seasonal demand and program volume.Primary Program Areas:Residential Saver SwitchAC Rewards (Smart Thermostat Program)Limited Commercial Saver Switch supportEV rebatesEnergy efficiency rebate programsPilot programsWindsource enrollmentsThis is a high-volume operations role focused on rebate processing, program administration, and compliance. Accuracy and attention to detail are critical, as rebate and incentive programs are regulated by the Public Utilities Commission (PUC). Key Responsibilities:Process high volumes of rebate applications and work orders annuallyManage work from shared Salesforce queues, prioritizing requests in chronological orderValidate customer eligibility, equipment qualifications, and incentive amountsReview applications submitted through digital platforms, PDFs, and physical mailCoordinate with third-party vendor Hunt Electric through Salesforce, email, and chatMonitor workloads, progress, and productivity metrics using Salesforce dashboardsCollaborate with team members in a remote work environmentSupport residential and commercial rebate processing workflows as neededMaintain compliance with program guidelines and regulatory requirementsRequirements: 1–3 years of experience in:High-volume, shared-queue environmentsOperational processing or program administrationAnalytical and validation skillsPrior data entry / operations experience (modern systems, not manual entry)Experience working in a large corporate or cross-functional environmentUtility or rebate experience preferredSelf-driven and highly motivatedStrong work ethic (important for remote work)Engagement and ambitionTeam-oriented mindsetAbility to prioritize and meet deadlinesProgram Volume:The team processes approximately:70,000 residential rebates annually12,000 commercial rebates annually300 commercial/industrial program contract changes annuallyCustomer Interaction: This role primarily supports internal stakeholders within the DSM organization, with limited indirect support to external customers through coordination with electricians and installation partners regarding eligibility and program requirements.Schedule & Work Arrangement:Full-time, 40 hours per weekFlexible schedule between 6:00 AM and 6:00 PMDuring training, employees follow the trainer's schedulePrimarily remote positionRequired in-office presence one day per week (Monday or Friday)System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.