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Help Desk Specialist

Doctor.com

We are looking for a Help Desk Specialist with exceptional customer service skills to provide technical support to users. If you are a person with the ability to absorb and retain information quickly. and to present ideas in user-friendly language, then you are the one we are looking for! Help Desk Specialist requirements 2+ years of experience providing level 1 or above help desk support in IT operations Excellent communication skills Experience assisting customers on phone and live chat, email, social media and web form submissions Proven analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Exceptional customer service orientation Patience for dealing with difficult customer-service situations #J-18808-Ljbffr

Vacancy posted 1 day ago
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