Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in January 2021 and has grown into a team of eight. I came into the role as an external hire, bringing a fresh perspective and a strong focus on building a high-performing, supportive team environment.

Im a graduate of North Carolina State University and currently serve on the Board of Directors for the Boys & Girls Club of Greater Augusta. Giving back and staying involved in the community is something Im very passionate about.

For our team, we offer a $200 monthly health stipend, reimbursement for licensing costs, quarterly team outings, regular team lunches, and a strong emphasis on work-life balance.

Our office culture is fun, competitive, and driven. We regularly run contests and incentives to keep things engaging while pushing each other to achieve results. Were looking for someone who thrives in a competitive environment, enjoys being part of a team, and is motivated to grow and succeed.

ROLE DESCRIPTION:
Morgan Brinson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.