Patient Services Coordinator

Job Description

Job Description

About the Role:

Verum Cutis Dermatology PLLC is looking for a friendly and organized Patient Services Coordinator to join our team in Leesburg, VA. This is a fantastic opportunity to be the welcoming face of a patient-centered dermatology practice where your work directly impacts the patient experience every single day.

Responsibilities:

• Greet and check in patients, ensuring a warm and professional front desk experience
• Schedule, confirm, and manage patient appointments using practice management software
• Verify insurance eligibility and collect co-pays and patient balances at time of service
• Answer incoming calls, respond to patient inquiries, and route messages to clinical staff
• Maintain accurate and up-to-date patient demographic and insurance information in the EHR
• Coordinate referrals, prior authorizations, and follow-up appointments as needed
• Support a smooth patient flow by communicating wait times and liaising between front and back office teams

Requirements:

• 1+ years of experience in a medical front office or patient services role
• Familiarity with medical insurance verification and billing processes
• Experience with EHR/practice management systems preferred
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a fast-paced clinical environment
• Dermatology or specialty practice experience is a plus
• High school diploma or equivalent required; associate's degree or medical office certification a bonus

About Us:

Verum Cutis Dermatology PLLC is a dedicated dermatology practice serving the Leesburg, VA community with a commitment to exceptional skin care and a personalized patient experience. Our patients trust us for our expertise, attention to detail, and compassionate approach to care. We foster a collaborative and supportive work environment where every team member plays a vital role in our patients' health and confidence.