Sales Support Coordinator

Sales Support Coordinator

The Sales Support Coordinator is responsible for assisting the sales team with administrative and clerical tasks associated with partner management and customer accounts.

Essential Functions

• Assists the sales team with the following day-to-day support functions:
• Processing purchase orders
• Provides tracking information and order related details upon request
• Assists with pulling and quoting TRG net new opportunities and contract renewals
• Works with sales to manage deal registrations creation
• Provide proactive contract renewal support for larger / complex accounts
• Works with sales to create and manage special pricing requests and renewals
• Assist with SOW creation
• Creates a strong RFP process along with sales team
• Works with Procurement Specialists to ensure smooth order process
• Acts as POC to customers when assigned team member(s) are out of the office and provides the following support functions:
• Quote creation
• Obtains and processes purchase orders
• Order status follow up and tracking
• Performs proactive management of team's SFDC
• Ensuring close dates are valid and includes proper attachments
• Works directly with vendors and distributors as needed
• Continuing education around products offered by each vendor including attending learning sessions with vendors.
• May be involved in the planning, organization, and implementation of special events, specific projects, or program changes.
• Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor.

Qualifications

• Associates degree required.
• At least 2 years of experience in an administrative support role is required.
• Ability to successfully pass a criminal background check.
• Ability to prioritize multiple projects in a fast-paced environment.
• Accuracy, organization, and attention to detail are required to coordinate all aspects of position.
• Excellent communication skills to coordinate with other departments involved in process.
• Good clerical skills, computer, and data entry skills are required. Experience with MS Office Suite required.
• Prior experience with Salesforce.com (SFDC) is preferred.

Performance Requirements

• Must maintain regular and reliable attendance to the satisfaction of management.
• Must be able to operate a computer and other position related technologies.
• Must be able to clearly and confidentially communicate with TRG employees, customers, and other stakeholders.
• Must adhere to TRG Values at all times.

Physical Requirements

• Must be able to remain in a stationary position 50% of the time.
• Must be able to visually read written and digital information.
• Must be able to type files and other paperwork.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.