Senior Thought Leader Liaison - Neuroimmunology

Senior Thought Leader Liaison (TLL) - Neuroimmunology We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society. The Opportunity The Senior TLL role at Genentech acts as the lead Commercial enterprise bridge to National & Regional Therapeutic Area Experts (TAEs) across Therapeutic Areas (TAs). It serves as a proactive strategic partner who shapes markets and converts TAE influence into measurable results. The Senior TLL enables demand and patient access, serves as the trusted connection to priority TAEs, translates scientific insights into commercial execution, and shapes TA narratives that drive belief, standard of care, and competitive positioning. The role translates squad priorities into regional Customer Engagement (CE) opportunities and serves as the coordinated interface between external TAE engagement and internal strategy. Success in this role is demonstrated by accelerated speed to peak for priority launches, decision‑shaping TAE engagement, and clear impact on therapeutic area and brand strategy based on outcome‑based KPIs. Key Roles & Responsibilities Establish and foster effective partnerships with TAEs Enable demand and patient access by influencing TAE perception and advocacy of products through clinical data education, mapping their influence, and mobilizing TAEs as advocates to accelerate product adoption and account readiness. Enable appropriate demand by building trust and accelerating informed decision‑making with TAEs across the lifecycle. Rapidly translate bi‑directional insights into execution by synthesizing TAE feedback, competitive intelligence, and market dynamics to shape TA/brand strategy, collaborating with Marketing, Medical, Global and CE partners. Actively participate in core Marketing and TLL sub‑teams (e.g., ad boards, insights, congresses) and lead cross‑functional alignment across Marketing, Medical, CE, Compliance, Legal, and Global teams to focus TLL efforts on key TA and launch needs. Proactively shape TAE understanding by providing timely clinical data and competitive context, ensuring misperceptions are addressed compliantly to enable informed advocacy and faster patient access. Act with urgency to provide TAEs with current clinical data and competitive context, compliantly address misperceptions in real‑time, and enable informed TAE advocacy. Maintain end‑to‑end accountability for TAEs in assigned scope, from pre‑launch identification and engagement strategy through market shaping, advocacy development, and sustained partnership. Partner with Medical to co‑lead overarching TAE strategy for brands, indications, and launches, with TLL owning demand enablement and Commercial engagement strategy while Medical owns scientific exchange. Compliantly manage Fee‑for‑service activities that include TAEs (selection/pull through as appropriate). Demonstrate agility by prioritizing engagement based on enterprise criteria (launch stage, TAE influence, barrier intensity, tier designation) to maximize impact and accelerate speed to peak. Work autonomously to make decisions and act, in close alignment with the full product value proposition, customer positioning, and Squad priorities. Drive KPIs tied to speed to peak percentage of market, quality & depth of TAE engagement, and strategic influence on TA & brand decisions. Accountable for being fully knowledgeable of and compliant with all relevant company policies and procedures, and applicable laws and regulations that govern the conduct of GNE activities. Face‑to‑face customer engagement is required; travel within the territory is required. Field‑Based Position The role is field based and the ideal candidate can live anywhere in North Carolina, South Carolina, Indiana, Illinois, Kentucky or Western West Virginia, but proximity to a major airport is preferred due to travel requirements. Relocation benefits are not provided for this role. Performance Competencies Customer Understanding – consistently learning about customers and their needs. Competitive Value Creation – determining the relevant, competitive, and profitable value story to customers. Strategy Development – making smart choices that help achieve customers’ and our goals. Execution Readiness – rallying the organization to plan, coordinate, and execute strategy together. Delivery & Optimization Across Channels – ensuring our story reaches customers in a seamless, memorable experience. Measurement & Iteration – evaluating everything we do and adjusting to support continuous improvement. Senior Thought Leader Liaisons are expected to consistently perform at a proficient level, defined as leveraging competencies across the business in a consistent, integrated way. Knowledge & Skills Market & Customer Expertise Deep knowledge of National and Regional TAEs with a preference for strong relationships among TAEs within geography. Deep knowledge of each customer type (HCPs, patients, payers, IDNs, distributors, pathways) and how TAEs may engage with various customer types. Ability to educate and challenge TAEs. Strategic & Enterprise Orientation Understanding of partners, their roles, and leveraging expertise to partner, engage, and mobilize key internal stakeholders. Ability to articulate business problems and identify solutions. Ability to translate enterprise and portfolio strategy into tactical TAE engagement plans that align regional execution with brand priorities and TA goals. Ability to manage cross‑functional projects with collaborators and vendors. Ability to influence and inspire teams across the CMG network. Comfort operating in an outcome‑based performance environment. Insight Translation & Analytic Ability Advanced ability to interpret and synthesize quantitative and qualitative data across market dynamics, customer sentiment, competitive intelligence, and TAE advocacy trends, translating insights into strategic recommendations and outcome‑based metrics. Ability to use AI, computer programs and spreadsheets to build presentations and host virtual meetings with stakeholders. Agility & TAE Mobility Ability to ramp up new or highly competitive therapeutic areas and build credibility. Strong prioritization skills to balance maintaining high‑value relationships with supporting emerging launch or enterprise needs. Ability to thrive in ambiguous, transformational change environments. Ability to develop and leverage TAE influence maps at national, regional and local levels. Non‑Clinical & Performance Marketing Fluency Integrating clinical acumen with market access, reimbursement, competitive dynamics, and performance marketing to enable comprehensive TAE engagement and demand enablement. Who You Are Bachelor’s Degree. Minimum of 5 years cross‑functional industry experience in life sciences (pharma or biotechnology) or related industry. Additional Desired Candidate Qualifications & Experience Graduate‑level degree. Neuroimmunology and/or MS experience. Thought Leader Liaison experience with demonstrated ability to adapt across multiple TAs, product lifecycle stages and shifting enterprise priorities. Previous experience in Commercial or Sales functions. Experience shaping or influencing marketing strategies, plans, and tactics. Proven knowledge of commercial issues associated with highly competitive therapeutic areas. Track record of consistent or over‑achievement in assigned responsibilities and outcomes. Experience building, implementing, and executing action plans and programs. Location & Travel Relocation benefits are not provided for this role. Individual must reside within the territory boundaries. Business travel, by air or car, is regularly required up to 60%. This position requires significant business travel, including air and car travel, as well as prolonged periods of sitting. Genentech, Inc. may review motor vehicle records to determine eligibility for driving a company vehicle. Compensation The expected salary range for this position based on the primary location of NC, SC, IN, IL, KY, WV is $162,500 – $301,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job‑related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan. This position also qualifies for the benefits detailed below. Benefits Put Patients First – act as if patients are in the room and do what’s best for them. Follow the science – seek answers through experiments, data and debate, and act on facts. Act as one team – care, collaborate, commit without boundaries, and trust others. Embrace differences – seek diverse perspectives, invite opposing views, challenge myself and others. Accelerate learning – push to learn more even if difficult, and openly share successes and failures. Simplify radically – eliminate complexity, reuse with pride, accomplish more with less. Make impact now – take accountability, deliver value fast, don’t wait for certainty. Think long term – choose actions that benefit future generations. Equal Opportunity Employer Genentech is an equal opportunity employer. The company’s policy prohibits unlawful discrimination, including but not limited to discrimination on the basis of protected veteran status, individuals with disabilities, and in accordance with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form: Accommodations for Applicants. #J-18808-Ljbffr Genentech