Case Manager

Job Description Five Star Tax Resolution is a leading tax relief company dedicated to helping individuals and businesses resolve tax issues. We are looking for a Case Worker to assist clients in navigating the tax relief process and advocate on their behalf. Key Responsibilities Client Management: Conduct consultations, gather financial documents, and assess eligibility for tax relief programs. Communication & Support: Serve as the primary point of contact for clients, providing updates and guidance throughout the resolution process. Collaboration: Work with legal and tax teams to develop strategies and submit necessary documentation to the IRS and state agencies. Follow-up & Documentation: Ensure timely case follow-ups, track progress, and maintain accurate records. Qualifications Education: Bachelor's degree in business, finance, or a related field (or equivalent experience). Experience: 2+ years in case management or tax resolution (preferred). Skills: Strong communication, organizational, and time management skills. Proficiency in Microsoft Office and case management software. Why Join Us? Competitive salary and benefits Impactful work helping clients resolve tax issues Collaborative and supportive team environment Five Star Tax Resolution is an Equal Opportunity Employer. Job Type: Full-time Benefits Health insurance Work Location: In person #J-18808-Ljbffr