Parts Specialist

James River Equipment

Join the Team at James River Equipment in Ashland at Our Construction/Forestry Location

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

A Day in the Life: Parts Sales Specialist (Supporting Our CSA Sales Team)

Collaborate with CSA Sales Team on customer parts needs in person, by phone, and online by asking questions to identify a solution, process the order, complete the sale
Place machine down orders and stock orders as requested
Process parts requests for internal and external customers
Assists with preparing and maintaining merchandise displays and participates in cycle counts and physical inventory when scheduled

Need to Succeed

Enjoy being customer-facing, positive attitude, willingness to learn, good communication and excellent attendance
Attention to detail, problem solving skills, customer service skills and recent computer use with experience in dealership software and parts/inventory systems a plus
Ability to handle high volume of customer inquiries with timely follow up and not afraid to answer the phone

About the Benefits

In addition to a competitive hourly rate of pay (negotiable based on experience) plus monthly parts specialist bonus eligibility, the successful candidate will receive:

Extended health, dental, and vision insurance (day one of employment)
Health savings account options
Flexible spending account options
Disability and life insurance
401k with employer match and profit share (after 90 days of employment)
Annual PPE allowance
Paid time off and paid holidays
Employee recognition rewards program
Opportunities to attend a yearly cruise for top performers
Opportunities for leadership and professional growth
Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

Apply

Vacancy posted 1 day ago

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