Shift Leader

Join an award-winning team built around genuine hospitality, teamwork, and craft. Core Values Safety First Treat others with integrity, fairness and respect Deliver quality without sacrifice Produce profit and cash flow for long-term value Job Summary Shift Managers can perform and train all duties of joint teammates. They are responsible for shift supervision of teammates in successful day-to-day shift operations. They ensure great service and product quality for guests, they lead the team by example and are a role model of the standards and behaviors consistent with our values and culture. We're looking for individuals who Have customer service experience in a retail or restaurant environment- 1 year required Act with integrity and honesty Exercise situational leadership successfully Resolve conflict professionally Demonstrate effective oral communication skills Collaborate with others well Effectively build teams Lead with positivity and appreciation Summary of Key Responsibilities Maintain regular and consistent attendance and punctuality Deliver backyard hospitality service to all guests by anticipating needs and overall store flow Fairly delegate tasks so that teammates can create and maintain the City Barbeque experience for the guests Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard Organize opening and closing duties as assigned, ensuring food safety systems are executed and work stations are clean/safe Follow all cash management and cash register policies, including those for cash handling, safety and security and ensures proper cash management practices are followed by shift team Make certain that safety and security standards are emphasized and adhered to, and that teammates are trained in appropriate responses to unsafe situations Assist with new teammate training by positively reinforcing successful performance Communicate regularly with the General Manager to provide feedback on teammate performance during shifts and to remain current with store production goals Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates on shift to ensure operational excellence and to improve teammate performance City Barbeque participates in E‑verify. To learn more, please visit: E-Verify Participation Poster EN & ES, 05.13.26.pdf #J-18808-Ljbffr