Regional Student Accounts Officer

Job Description

Job Description

At Northbridge University, we are looking for a Regional Student Account Officer Bilingual !

The Regional Student Accounts Officer manages payments, cash flow, and follows up with in-school and out-of-school accounts past due on a continuous basis. Provides effective financial counseling and advice to prospective and current students. Prepares collections and financial reports. In addition to student ledger card adjustments and scholarship postings.

Minimum Requirements:

• Associate's degree in Accounting, Finance, or related field.
• At least two years of experience directly related to the duties and responsibilities specified.
• Bilingual- English and Spanish.
• Ability to work extended hours (which will include evenings and weekends), in order to meet business objectives.
• Working On-site at our Kissimmee Campus. No Remote.

Essential Duties and Responsibilities:

• Receives and posts all student payments
• Track all student payment plans to ensure timely payment
• Rewrite financing plans (Tuition Options)
• Follow up on TO collection efforts
• Daily collection reporting
• Monitor collections agency income
• Handles all in and out of school collections including referrals to collection agency
• Posts refunds/credit adjustments
• Prepares monthly billings and monitors A/R
• Process all invoices thru eRequester (as back up)
• Prepares all cash payer installment notes
• Handles all credit card transactions
• Attend At Risk meeting to cover students on SA Hold
• Provide weekly feedback/reporting of the department’s status to the Executive Director
• Make adjustments to student ledgers due to a change in enrollment status
• Work closely with Tuition Options to ensure monthly goals are met
• Introductory welcome calls monthly

Why Join Northbridge University?

At Northbridge University, you become part of a community devoted to academic excellence, innovation, and human development. Every employee, from faculty to administrative staff, plays a key role in advancing the growth of our students while enhancing their own professional journey. We foster a culture of teamwork, respect, and ongoing learning, where innovative ideas are welcomed and talent is supported. Our employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.

At Northbridge University, you’re not just building a career, you’re creating a meaningful purpose.

For additional information on who we are – -we-are

Northbridge University is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.

The selected applicant will undergo a background check and educational verification.