Help Desk Support Specialist
$4,000 - $4,500 per monthTalentoma
Base pay range
Job Title: Remote Help Desk Support
Monthly Pay: $4,000 – $4,500
Summary
We\'re seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to navigation help, you\'ll play a key role in solving everyday problems and keeping users on track. If you enjoy helping people and solving small tech hiccups, this could be a great fit.
Job Responsibilities
- Respond to support tickets, emails, and calls to address common tech issues.
- Assist users with login problems, password resets, and system access.
- Guide customers through simple troubleshooting steps using clear, step-by-step instructions.
- Document reported issues and track resolutions for future reference.
- Escalate complex or unresolved issues to senior support staff.
- Participate in virtual team meetings and help identify recurring challenges.
Qualifications
- Strong attention to detail and excellent verbal/written communication skills.
- Patient and calm under pressure, especially when helping frustrated users.
- Well-organized and able to follow procedures accurately.
- Experience in IT, technical support, or customer service is a plus.
- Must have a reliable internet connection and a quiet, distraction-free home workspace.
Benefits / Remote work details
- Monthly pay: $4,000-4,500, depending on experience
- 100% remote work with flexible scheduling
- Paid training and access to helpful guides and documentation
- Supportive and positive team environment
- Opportunities to advance into senior support or technical roles
Seniority level
- Associate
Employment type
- Full-time
Job function
- Customer Service and Consulting
Industries
- Telephone Call Centers
- Business Consulting and Services
Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the Help Desk Support Specialist in Austin, TX vacancy
$4,000 - $4,500 per month
Base pay range Job Title: Remote Help Desk Support Monthly Pay: $4,000 - $4,500 Summary We\'re seeking a friendly and detail-oriented Help Desk Support team member to work remotely and assist users with technical questions and basic troubleshooting. From login issues to...SuggestedFull timeRemote workFlexible hours$50k - $55k
Help Desk Support Level I - Onsite (Cedar Park, TX) Pay: $50,000 - $55,000 annually Express Employment Professionals has partnered with a trusted Managed IT Services provider in Cedar Park, TX. While the company is locally based, it delivers remote IT support to small and...SuggestedFull timeWork at officeRemote work- ...| Delivering Strategic Talent Solutions & Business Results Job Description: Instructor Trainer 3 Title/Level: Instructor Trainer/ Help Desk Location: Hybrid – On-site and Telework (Austin, TX) Only local candidates of Texas Job Description The Instructor Trainer 3 will...SuggestedContract workLocal areaRemote work
Infostride
Austin, TX3 days ago - Resolve Tech Solutions Inc. seeks a L1 Help Desk Analyst to provide first-line technical support for end users across hardware, software, network, and cloud environments. This role handles tickets, basic troubleshooting, and customer service, supporting both on-site and...SuggestedRemote work
$35 - $40 per hour
...Description The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform,... ...at SES Corporation by 2x Get notified about new Specialist jobs in Austin, TX . General - Interested in future...SuggestedFull timeFor contractorsRemote work- US staffing Inc in Austin, TX is seeking a Help Desk Support specialist for an on-site role located at 205 W 14th St, Austin, TX 78701. You will respond to calls and emails, troubleshoot basic issues, and support conference room AV equipment during onboarding and daily...Local area
$25 - $37 per hour
Hospital Internists is looking for a Help Desk Technician to join our IT Support team in Austin, TX. As a key member of the team, you will provide technical support to end users, troubleshoot hardware and software issues, and install and configure computer systems. The...Hourly payFull time- ...Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work... ...The Impact You'll Make Plans and implements projects that support the sales. Assist sales organization in providing technical and...Local areaRemote workFlexible hours2 days per week3 days per week1 day per week
$8,551.42 - $8,978.99 per month
...Texas Workforce Commission or willing to relocate to Texas.WHO YOU ARE:You’re up to the challenge of leading a team of 25+ members supporting multiple automation systems. You thrive in a fast-paced, rapidly evolving environment that presents new challenges every day. You...Full timeWork experience placementH1bWork at officeLocal areaRelocationWork visaState of Texas, USA
Austin, TX1 day ago- A local staffing agency is seeking a Help Desk Support Level I professional to join their team onsite in Cedar Park, TX. This entry-level IT role is ideal for candidates with a passion for helping people and strong problem-solving abilities. You will troubleshoot issues...Local area
- ...Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end‑user success. This role is ideal... ...‑paced environment. The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering...Remote work
$105k - $115k
...global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies... ...streamline operations and safeguard their facilities. As part of our Support organization, this team functions as a strategic engine driving...RelocationShift work- ...Summary and Qualifications The Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes... ...and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees...Temporary workFlexible hours
St. David's HealthCare
Round Rock, TX2 days ago - ...Senior Help Desk Technician IIEmployment Type: Full TimeCGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated...For contractorsWork at office
Contact Government Services LLC
Austin, TX22 hours ago - ...Gorilla is the margin intelligence platform for energy retailers. We help some of the largest energy companies in UK, Europe, the US, and... ...in a cleaner energy system. We're looking for a dedicated Support Analyst to be our first point of contact for American customers....Work at officeRemote workFlexible hoursShift workDay shift
Gorilla - Energy Margin Intelligence
Austin, TX4 days ago $68.4k
...customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business...For contractorsWork at officeLocal areaHighmark Health
Austin, TX22 hours ago$52k - $65.93k
...Vale Bridgeway, a key player in transportation and logistics, is hiring an IT Support Specialist in Austin, TX for a full-time role. You'll ensure the smooth operation of our IT infrastructure. As an IT Support Specialist, you'll troubleshoot hardware and software issues...Full timeWork at officeVale Bridgeway
Austin, TX1 day ago$32 - $42 per hour
...in Austin, Texas? Lumenci is hiring a part-time, hybrid IT Support Specialist to lead our internal technical support, hardware provisioning... ...IT ticketing platforms, join our team to establish scalable help desk processes and deliver exceptional technical support. About...Hourly payContract workPart timeWork at officeLocal areaRemote workWorldwideFlexible hoursLumenci
Austin, TX2 days ago- Mosaic Health, LLC in Austin, TX is seeking a Specialist, Technical Support to provide Tier 1-3 service desk assistance across hardware, software, network, and applications... ...will act as a technical escalation resource and help grow the knowledge base while supporting junior...
- ...computer hardware and software.Troubleshoot computers, peripherals, printers, and basic software issues.Provide technical assistance and support to end users.Document hardware replacements, service activities, and equipment changes.Follow agency procedures and maintain...Relocation
Dutech Systems, inc
Austin, TX12 hours ago - ...IT Support TechnicianFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in...Work at officeVisa sponsorshipMonday to FridayFlexible hoursDay shift
Flextronics
Austin, TX1 day ago - ...Job Summary Performs Information Technology customer support work that is basic to moderately complex in nature. Provides first- and second-level desktop support on-site as well as through remote applications. Implements, evaluates and facilitates usage of new client technologies...Work experience placementWork at officeLocal areaRemote workRelocationMonday to FridayFlexible hours
Travis County
Austin, TX1 day ago - ...Technician Networks, and Intelligence Specialists keep the Fleet connected,... ...communication systems that support naval operations; as a Cryptologic... ...track adversary activity, and help protect Navy networks and... ...and watch floors; mix of help desk and user support, network and...ApprenticeshipWorldwideShift work
US Navy
West Lake Hills, TX22 hours ago $65k
...issues on the spot while building trust in a fast-paced, client-facing environment? Our client is seeking a reliable, polished IT Support Specialistto serve as the face of IT across multiple Austin-area sites. This role blends hands-on support, light systems work, and...Remote workITAC Solutions
Austin, TX2 days ago$500 per month
...IT Support Specialist IIWP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides...Work at officeLocal areaRemote workWorldwideWP Engine
Austin, TX3 days ago- ...IT Support Specialist (Full-Time)Employer type: Emergency Communication SaaS.What the work involves:Our core values drive us in our important mission of keeping people safe & informed:Customers always come firstSimplicity is our strengthOur reputation is pricelessWhat...Full time
MLee Healthcare Staffing and Recruiting, Inc
Austin, TX2 days ago - ...Job DescriptionJob DescriptionIT Support Specialist Location: Austin, TexasWork Arrangement: Full-Time, Onsite About Integrated Financial... ...Integrated Financial Settlements (IFS) has been a trusted partner helping people stabilize financially after life-altering events or...Full timeShift work
Integrated Financial Settlements
Austin, TX2 days ago $4,523.16 - $5,888.5 per month
...of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive... ...Posting Details Functional Title: SSLC IT Technical Support Specialist Job Title: Network Specialist III Agency: Health & Human...Full timeTemporary workPart timeWork experience placementWork at officeLocal areaRemote workShift work- SMS Data Products Group, Inc. is seeking a Sr. Service Desk Technician for the Cryptologic and Cyber Systems Division (CCSD) at Lackland... ...Air Force Base in San Antonio, TX. You will provide end-user IT support, manage incidents, and ensure secure access for authorized users...Work at office
- Tomball Controls is seeking a Help Desk Level I Technician to provide first-level technical support for end-users. You will diagnose, document, and resolve hardware, software, and network issues in a fast-paced environment. Responsibilities include handling tickets, supporting...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Support Specialist. Be the first to apply!
Related searches
- senior technical associate Austin, TX
- product support technician Austin, TX
- senior technical analyst Austin, TX
- technical solutions specialist Austin, TX
- technical associate Austin, TX
- help desk administrator Austin, TX
- IT support technician Austin, TX
- support technician Austin, TX
- technical assistant Austin, TX
- infrastructure support analyst Austin, TX