Medical Assistant (Prescott/Yavapai County)

ABOUT ADOBE

Adobe Population Health (APH)

is a women-owned health solutions company founded in 2018 with a mission of

positively impacting the lives we touch

. Headquartered in Phoenix, AZ, with satellite locations across multiple states, APH fosters a culture rooted in inclusivity, human kindness, and high-quality care. Recognized by

Inc. 5000

as one of America’s Fastest-Growing Private Companies

and honored five consecutive years as a

“Best Place to Work”

by the

Phoenix Business Journal

, APH continues to expand its reach and impact. APH partners with health plans, providers, hospitals, and families to deliver tailored programs including case management, in-home and in-clinic wellness assessments, preventative care, transitional care, and social services. As one of the nation’s few fully integrated healthcare organizations, APH delivers comprehensive, coordinated medical and social support through a wide range of specialized service lines. With continued growth on the horizon, APH is seeking mission-driven individuals who are passionate about improving health outcomes and supporting those in need. POSITION PURPOSE Adobe Provider Group is a primary care services team for Yuma, Cochise, Santa Cruz, and Yavapai counties providing quality health care for Southern Arizona. Centers of excellence include in-home/in-clinic wellness assessments, preventative care, and screening. We are an integrated health solutions company that specializes in customizing programs for insurance groups, providers, hospitals, and families. The Adobe Provider Group Medical Assistant has the responsibility of treating the assigned members and meeting the quality measurements outlined in the contract under the direction of the Adobe Provider Group Primary Care Provider. Demonstrate a positive and professional attitude in providing customer service and quality care. This position requires travel throughout Prescott, all of Yavapai County, and surrounding areas. DUTIES & RESPONSIBILITIES Work collaboratively within a team setting to provide positive patient outcomes. Demonstrate professional, appropriate, and effective communication with patients, families, and other team members to ensure the continuum of care. Maintain patient confidentiality, following HIPAA guidelines and regulations. Will be required to travel to assigned members’ homes with Primary Care Provider. Adheres to outpatient treatment center policies and procedures to ensure safety and quality care. Drive mobile primary care clinic, set up, and clean the clinic each day of use. Phlebotomy, appropriate and safe handling of blood and bodily fluids. Perform in-home preventative care testing and education. Perform in-home safety checks, collect data, and make recommendations to prevent readmissions. Perform CLIA waived tests as directed by the Primary Care Provider. Schedule patient appointments, take messages and give patient results under the direction of the provider. Performs EKGs, PFTs, eye exams, and other needed tests as ordered by the provider. Performs other duties as assigned. SKILLS & QUALIFICATIONS One (1) plus year of medical or healthcare related experience. Experience with venipuncture. Excellent written and verbal communication skills. Effective problem-solving and decision-making. Must be able to work in a self-directed environment. Must have a good driving record. Identify and resolve problems in efficient and effective ways. Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Adapts to changing business needs, conditions, and work responsibilities. Earns others’ trust and respect through consistent honesty and professionalism in all interactions and understands and learns from others. Reliable transportation. Proof of automobile insurance. EDUCATION, LICENSES, & CERTIFICATIONS High School diploma required. Associate's degree preferred. Medical Assistant diploma required. Registered MA (RMA), Certified MA (CMA), or Certified Clinical MA (CCMA) strongly preferred. Phlebotomy certification preferred. Basic Life Support (BLS) certification required. Fingerprint Clearance Card (FCC). Clear and Unrestricted driver's license. BENEFITS & TOTAL REWARDS Paid Orientation and Training Insurance – Medical, Dental, Vision, and Life 401k Plan – 3% match Employee Assistance Program Tuition Reimbursement Continued Education Support Mileage Reimbursement (if applicable) Referral Bonuses Paid Holidays (9 days) Paid Time Off (15 days) Paid Volunteer Hours CHARACTER & COMPETENCIES Courage –

To have the courage to the right thing at the right time. Ownership –

To take ownership of every issue you touch. Respect –

To respect yourself, co-workers, and for those whom you care. Excellence –

To be excellent in all that you do. Diversity

- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics

- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values. Adaptability

- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Customer Service

- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills

- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement

- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Problem-Solving

- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Professionalism

- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Teamwork

- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. EQUAL EMPLOYMENT OPPORTUNITY APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.