Patient Services Liaison - SUSL Surgery Clinic

Clinical Staff - Nursing

The Patient Service Liaison (PSL) works under general supervision and counsels patients on their schedules, procedures, instructions, and collaborates with referring physicians in the Surgical Specialties Service Line. The position will be responsible for processing scheduling criteria, coordinating care, procedures, and patient obligations. This position works collaboratively with physicians, revenue, care teams, and scheduling to ensure appropriate financial clearance and that scheduling is coordinated with the teams and the patients. The PSL is expected to demonstrate competency in the job elements of all the levels of scheduling, with an emphasis on care coordination and collaboration, keeping the needs of the patient a priority.

Qualifications

Minimum Qualifications:

• High school diploma/GED or formal education plus seven years of training and/or experience in business office administration, customer service, or related work, of which one year of experience is in patient registration, scheduling, or billing in a healthcare environment, OR Bachelor's degree in a related field plus 3 years' experience in patient registration, scheduling, or billing in a healthcare environment.

Salary Information: Commensurate with education and experience

Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume

Optional Documents: Proof of Veteran Status

Special Instructions to Applicants

Recruitment Contact Information: Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

N/A

Frequent Physical Activity:

Crouching, Feeling, Grasping, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, N/A, Pulling, Pushing, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, Walking

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes