CAD/RMS Program Manager

Only direct applicants will be considered. Staffing agencies and recruiter submissions will not be accepted. About 1 Alpha Consulting LLC: At 1 Alpha Consulting LLC, we deliver excellence across a broad range of consulting, staffing, and operation projects – including technology, engineering, administrative support, management consulting, and enrollment services. As a veteran‑owned, mission‑driven team, we partner with government, nonprofit, and commercial organizations to provide solutions that make a tangible difference in communities through Pennsylvania and beyond. Our services span staff augmentation, project management, IT consulting, process improvement, outreach opportunities, and business analytics, reflecting our commitment to integrity and measurable results. Every project is guided by our core values; reliability, collaboration, and a passion for enabling clients and communities to succeed. When you join 1 Alpha Consulting LLC, you become part of a supportive team that values growth, professional development, and meaningful work in fields as diverse as public programs, business operations, and technical innovation. We believe opportunity and impact go hand‑in‑hand – and we help build both for our clients, employees, and communities. Job Title: CAD/RMS Program Manager Location: Pikesville, Maryland About the Role: The CAD/RMS Program Manager leads program management, technical oversight, and operational coordination for mission‑critical public safety technology systems supporting multiple agencies. Your Impact: Lead program planning, governance, prioritization, risk management, and delivery oversight for CAD/RMS/Mobile Initiatives Direct contractor personnel and oversee performance, staffing, onboarding, and workload prioritization Provide hands‑on technical consulting including system configuration, report customization, and automation development Develop and manage technical requirements, system specifications, and implementation planning Coordinate across agencies, vendors, stakeholders to ensure seamless system operations and enhancements Manage vendor relationships, contracts, budgets, invoices, and deliverables tracking Support mission‑critical operations including escalations, outages, SLA monitoring, and service readiness Oversee reporting, compliance, and audit support activities including NIBRS‑related functions Lead modernization initiatives such as cloud migrations, integrations, and reporting enhancements Develop documentation, executive briefings, dashboards, training materials, and stakeholder communications. Manage transitions planning for knowledge transfer, continuity, and operational stability. These responsibilities are not meant to be all‑inclusive; additional tasks may be assigned. Minimum Qualifications: Bachelor's degree in Information Technology or a closely related discipline Minimum of 12 years of relevant IT or public safety technology experience Minimum of 10 years of specialized experience in program management, technical consulting, or system implementation Proven experience supporting or managing CAD/RMS/Mobile systems in a multi‑agency environment Strong technical skills including SQL, data reporting, system analysis, and automation tools Standout Qualifications: Experience supporting state agencies, public safety, or law enforcement environments Hands‑on experience with CAD/RMS configuration, reporting tools, and integrations Knowledge of NIBRS reporting and compliance processes Proficiency in SQL, JavaScript, HTML, dashboards, and reporting web applications Strong leadership, communication, and stakeholder management skills in complex environments Pay Range: $65.00/hr – $70.00/hr. Why join us? A supportive, collaborative work environment. Professional development and growth opportunities Meaningful work that drives positive results for organizations, clients, and communities in fields ranging from technology and management consulting to outreach, engineering, and operations. A mission‑driven culture built on service, trust, innovation, and measurable impact – regardless of the type of project or client. Equal Opportunity Employer Statement: 1 Alpha Consulting is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected characteristics. If you require reasonable accommodation during the application process or hiring process, contact our Human Resource team at View email address on click.appcast.io. #J-18808-Ljbffr 1 Alpha Consulting