Front Desk Administrator

Locations: Colorado Springs, Wheat Ridge, Colorado (Location will vary based on company needs) Job Type: Full-Time Reports To: Office Manager / Clinic Supervisor Job Summary: Hollywood Body and Face is seeking a friendly, professional, and results-driven Front Desk Receptionist to support our busy aesthetic clinics across multiple Colorado locations. As the first point of contact, you’ll provide a welcoming experience for clients, assist with administrative tasks, and play a key role in converting leads into booked appointments. Flexibility is essential, as location may vary based on company needs across Colorado Springs and Wheat Ridge. Key Responsibilities: Greet and check in clients with professionalism and warmth Answer phone calls, respond to inquiries, and provide detailed information about services Proactively follow up with leads from phone, web, and social media inquiries to convert them into consultations or treatments Schedule, confirm, and manage appointments using booking software Handle client check-outs, process payments, and manage accurate client records Keep reception and lobby areas clean, organized, and inviting Promote current promotions, upsell services and retail products when appropriate Assist with administrative tasks such as data entry, filing, and inventory support Collaborate with clinical staff to ensure smooth clinic flow Maintain confidentiality and uphold high professional standards Requirements: High school diploma or equivalent Excellent communication and customer service skills Sales-minded with confidence in speaking to clients about services and promotions Professional appearance and demeanor Proficiency with scheduling software and Microsoft Office tools Reliable transportation and willingness to work at different locations based on business needs Flexible availability, including weekends Preferred Qualifications: Experience in Med Spa, beauty, or wellness industry Familiarity with platforms like Patient Now, Medstar, or similar, systems Proven track record of successful lead conversion or appointment booking Previous experience in a receptionist or front desk role (medspa or sales-focused experience is a plus) About Hollywood Body and Face: At Hollywood Body and Face, we specialize in cutting-edge aesthetic treatments designed to help our clients look and feel their best. With two locations across Colorado, we provide a high-end, results-driven experience in a warm and supportive environment. Our team is passionate about delivering excellence—from consultation to transformation. #J-18808-Ljbffr