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Service Customer Care Rep

Crown Lift Trucks®

Job Posting External

Job Duties

  • Process incoming calls from both Crown customers and Service Technicians
  • Dispatch technicians
  • Enter technician payroll hours
  • Process parts and service billing
  • Create daily work orders
  • Maintain records and files
  • Assist other departments as needed

Minimum Qualifications

  • Less than 2 years related experience
  • High school diploma or equivalent

Preferred Qualifications

  • Excellent phone skills
  • Good communication, organizational, math and computer skills
  • Experience with Microsoft Office
  • Leadership skills, technical experience and knowledge a plus
  • Ability to multitask
Vacancy posted 24 days ago
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