Technical Engineer - ATM Technology Platforms

OverviewJoin a highly visible engineering team responsible for supporting the technology that powers M&T Bank's ATM ecosystem and strategic TCR-related technology initiatives. As a Technical Engineer, you will work at the intersection of systems engineering, application deployment, automation, infrastructure support, and customer experience.This role is responsible for supporting, configuring, deploying, maintaining, and enhancing vendor-provided ATM software platforms and related technologies that enable critical banking services for customers across the organization. While this is not a traditional software engineering role focused on building applications from scratch, it provides the opportunity to work with enterprise-scale technology platforms, support automation initiatives, improve operational reliability, and contribute to enhancements that are directly experienced by bank customers.One of the most unique aspects of this role is the ability to see the direct impact of your work. Whether supporting the deployment of a new ATM feature, improving platform stability, enhancing operational processes, or helping deliver new functionality across the ATM network, your contributions will support a technology channel used by customers every day. This is an excellent opportunity for systems engineers, technical engineers, infrastructure engineers, platform engineers, and systems administrators who enjoy solving technical challenges, supporting enterprise technologies, working with automation tools, and developing expertise in a highly specialized and in-demand area of financial services technology.Primary ResponsibilitiesWork closely with Technology management, more experienced Engineers, and support teams on a regular basis to implement and manage technical solutions that meet current and future business needs.Install, configure, deploy, maintain, and support vendor-provided ATM software applications, TCR-related technology solutions, and associated platforms.Support ATM monitoring systems, deposit management systems, and related operational technologies.Perform software deployment, application maintenance, platform upgrades, patch management, and vulnerability remediation activities.Utilize PowerShell, batch scripting, and other automation tools to support software deployment, application maintenance, and operational processes.Perform systems administration activities including configuration management, Group Policy administration, networking support, and Windows platform support.Troubleshoot and resolve application, platform, infrastructure, and operational issues.Assist with infrastructure review, implementation, technical analysis, testing, support documentation, and operational procedures.Collaborate with business partners, support teams, vendors, and senior engineers to identify solutions and execute technology initiatives.Maintain a working knowledge of supported applications, services, and vendor technologies used by the Bank.Seek to expand knowledge and understanding of financial services technologies, industry trends, operational processes, ATM platforms, and TCR-related solutions.Follow and promote industry best practices, standards, and procedures.Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.Promote an environment that supports belonging and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.Education and Experience RequiredCombined minimum of 5 years' higher education and/or work experience in systems design, management and/or architectureSystems administration experienceSoftware deployment experienceConfiguration management experienceApplication maintenance and support experiencePatch management experienceTroubleshooting and operational support experiencePowerShell or Batch scripting experienceExperience supporting, configuring, deploying, or maintaining enterprise software applications and technology platformsExperience working within Windows-based enterprise environmentsStrong analytical, troubleshooting, and problem-solving skillsAbility to work independently and collaboratively in a team environmentStrong verbal and written communication skillsEducation and Experience PreferredCollege degreeMinimum 5 years' professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applicationsExperience serving as a Systems Administrator, Systems Engineer, Technical Engineer, Platform Engineer, Infrastructure Engineer, ATM Engineer, or similar roleExperience supporting ATM and TCR technology platforms, including software deployment, administration, configuration, maintenance, and operational supportExperience supporting ATM technology providers such as Diebold, NCR/Atleos, Hyosung, or similar ATM platformsExperience supporting vendor-provided software products in enterprise environmentsExperience supporting customer-facing technology platformsKnowledge and expertise in industry and/or vendor technologiesStrong knowledge of server/client and virtual technologiesNetworking knowledgeGroup Policy administration experienceWindows systems support experienceEndpoint management experienceKnowledge of vulnerability remediation practicesExperience automating system administration, deployment, and operational activities through scriptingHTML and CSS knowledgeAdditional Preferred CompetenciesAbility to translate complex business and functional requirements into structured high-quality implementations using industry-standard approachesTechnical aptitude and desire to build expertise in enterprise technology platformsStrong analytical skillsStrong troubleshooting skillsStrong problem-solving skillsAbility to solicit, gather, document, and analyze system specifications and requirementsAbility to work independently and collaboratively within a team environmentUnderstanding of how supported technologies interact with other systems and servicesEffective influencing and interpersonal skillsProcess-oriented mindsetLogical thinkerAdaptable and capable of learning quickly in a fast-paced environment#LI-JB3M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $80,900.00 - $134,800.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of AmericaSummaryLocation: Buffalo, NYType: Full time