Office Administrator

Career Opportunity: Office Administrator for Allied Technical Services in Sharonville, OH

Are you organized, dependable, and ready to create a professional, welcoming office experience? Do you enjoy helping others, managing details, and keeping daily operations running smoothly? If so, we want to speak with you about our Office Administrator position.

As the Full-Time Office Administrator, you will serve as the first point of contact for visitors and callers and help create a professional, welcoming front-office experience. This office-based role answers and routes phone calls, greets and assists guests, manages incoming and outgoing mail and deliveries, and provides administrative support to help the office run smoothly. You will work closely with the Business Manager and internal teams to ensure accurate communication, organized records, and responsive customer service.

Compensation & Sign-On Bonus

• Pay Range: $21-$26 per hour, depending on experience.
• Sign-On Bonus: $3,000 total
  • $500 after 90 days
  • $1,000 after 6 months
  • $1,500 after 1 year

Essential duties and responsibilities include:

• Greet visitors promptly and professionally, determine their needs, provide general information, and notify the appropriate team members.
• Answer, screen, and route incoming phone calls; take accurate messages and respond to routine inquiries in a timely manner.
• Receive, sort, and distribute mail, packages, and deliveries; coordinate outgoing shipments and maintain related logs and documentation.
• Maintain the reception area, conference rooms, kitchen, and shared spaces to ensure a clean, organized, stocked, and professional appearance.
• Provide administrative support, including data entry, scanning, copying, filing, document preparation, proofreading, formatting, and maintenance of accurate electronic and paper records.
• Prepare routine correspondence, reports, spreadsheets, presentations, forms, labels, and other office materials.
• Maintain shared calendars, contact lists, directories, office records, and recurring administrative schedules.
• Assist with facilities administration by tracking maintenance requests, coordinating access, and escalating building, safety, or equipment concerns to the Office Manager.
• Support new-hire and employee administrative needs, including preparing workspaces, assembling orientation materials, coordinating access or equipment requests, and updating internal directories.
• Assist with company meetings, employee events, trainings, travel arrangements, catering, and other office activities as assigned.
• Provide basic accounting and bookkeeping support as needed, including organizing invoices and receipts, coding or entering transactions, reconciling routine records, preparing deposits, assisting with accounts payable or accounts receivable documentation, and maintaining accurate expense and accounting records.
• Handle routine customer, vendor, facility, and office matters using sound judgment; escalates issues to the Business Manager when appropriate.
• Protect confidential information and follow established office procedures, records-retention practices, safety requirements, and company policies.
• Identify opportunities to improve office procedures, organization, communication, and workflow efficiency, and provide additional administrative support to internal teams as needed.
• High school diploma or GED required; additional coursework or training in office administration, accounting, bookkeeping, customer service, or business preferred.
• One or more years of office administration, receptionist, front desk, customer service, or related administrative experience preferred; experience in a professional office setting is a plus.
• Accounting or bookkeeping experience is a significant plus, particularly experience with accounts payable, accounts receivable, invoice processing, transaction entry, reconciliations, expense documentation, payroll support, or related business software.
• Professional, customer-focused approach with strong phone etiquette and a welcoming presence.
• Clear verbal and written communication skills and the ability to interact effectively with visitors, customers, vendors, and employees at all levels.
• Strong organization, administrative, and recordkeeping skills, with the ability to manage multiple tasks, maintain accurate information, prioritize work, meet deadlines, and follow through.
• Ability to maintain confidentiality and use discretion when handling employee, customer, financial, or other sensitive information.
• Reliable, punctual, and consistent, with initiative and a willingness to assist where needed.
• Problem-solving skills and sound judgment, with the ability to resolve routine issues, learn internal processes quickly, suggest procedure improvements, and escalates concerns appropriately.
• Proficiency with Microsoft 365, including Outlook, Word, Excel, and Teams, and basic office equipment such as a multi-line phone system, copier/scanner, and postage or shipping tools.

About Allied Technical Services

Allied Technical Services is a full-service contractor providing pump rental, mechanical, underwater, and technical solutions to municipalities and industrial customers. Our team combines technical expertise, responsive service, and practical solutions to help customers complete challenging projects safely and successfully.

Employer is EEO/D/V/M/F.