Lobby Bar Server Assistant (Part-Time)

Lobby Bar Server Assistant (Part-Time)

Join our AAA Five Diamond property in Central Florida!

Who We Look For:

We are looking for an individual who can provide dining support at our vibrant and active restaurant, the Lobby Bar, who has 12 years of Food & Beverage experience. The Lobby Bar is the perfect place to meet for drinks, imaginative appetizers and sweet specialties from our pastry chef.

Responsibilities:

• Assist the server in providing an expertly served dining experience
• Clear and reset tables according to standards
• Maintain cleanliness and organization of expo line
• Deliver food to the correct tables and seat numbers while giving an accurate and appealing food description
• Communicate fluidly with the restaurant chef
• Assist the department managers with training of new employees as requested
• Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service at all times
• Anticipate guests' needs, respond promptly, and acknowledge all guests
• Greet guests in a positive, friendly manner and make them feel welcome
• Maintain the safety and security of the restaurant/bar premises
• Identify guests' preferences and their personal information: regularity and time of dining, food and drink choice, seat preference, food allergies, special occasion, hotel guests, table position, telephone number, e-mail address, etc.
• Keep the working environment clean, tidy and presentable
• Recognize guests, remember the names of the regulars and be in constant communication with managers and reception about the satisfaction of our guests
• Ensure appropriate language is used when speaking to guests, use guidelines issued during training
• Accommodate if guests have any special requests or allergies, etc.
• Perform all assigned duties as detailed in your opening, afternoon and closing checklists
• Distribute the server's slips (guest notes) and ensure any updates are given to servers and management promptly
• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.

Minimum Qualifications:

• Prior experience working in Food & Beverage
• One year of experience in an upscale, fine dining establishment preferred
• One year of OpenTable experience preferred
• Ability to listen effectively, empathetically and be respectful at all times
• Ability to communicate assertively
• Ability to maintain confidentiality
• Ability to work as a team, stay organized, multi-task, and prioritize
• A sincere willingness to provide service to residents, guests, and peers.
• Good organizational skills, with the ability to work independently.
• Ability to function well under pressure, set priorities and adjust to changing conditions.
• High work ethic, with a sense of responsibility for the role filled within our team.

Thursday, Friday, Saturday evening availability is required for this role. A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.

Comprehensive Benefits

• Energizing employee culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft
• Inclusive and diverse employee engagement events all year-round
• Exclusive discount and travel programs with Four Seasons
• Competitive wages and benefits package
• Medical Insurance after 30 days of employment
• Employer-paid Dental and Vision insurance
• 401(k) and Retirement Plan Matching
• Employee Assistance Program
• And so much more!

Four Seasons Hotels & Resorts, Employer of Choice

"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule the simple idea that if you treat people well, the way you would like to be treated, they will do the same." Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

We look forward to receiving your application! We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.