Quality Improvement Manager

Overview The Department of Vermont Health Access (DVHA)'s Risk and Quality Management (RQM) Unit is seeking a qualified individual to join their team. Have the work/life balance you need with a Monday-Friday schedule and a supportive hybrid work environment. Eleven paid state holidays, in addition to a robust benefits package. Starting rate may be negotiable based on experience and qualifications. The RQM unit takes a pro‑active approach to regulatory preparedness and strives to create a culture of continuous quality improvement within Vermont's Medicaid Program. To be successful at that, we conduct risk assessments, coordinate compliance audits, use performance data to inform decisions and help staff improve results when indicated. The Program Improvement Manager will perform a variety of tasks that range from supporting the Department's transition to digital quality measurement, coordinating annual quality measure reporting to state and federal regulators, establishing data collection tools and reports to identify areas of opportunities for improvement, as well as leading quality improvement projects. The ideal candidate will be well‑versed in quality improvement principles and practices. A standout candidate will also possess extensive knowledge of standard healthcare quality performance measure specifications and be well‑versed in newly developed data integration and analytics solutions. TELEWORK The Department of Vermont Health Access (DVHA) supports a hybrid work environment. Upon hire, employees work with their supervisor to create a schedule that aligns with the business needs of the unit. We believe a hybrid work environment promotes autonomy and allows for increased flexibility and greater work/life balance. MISSION The Department of Vermont Health Access (DVHA)'s mission is to improve the health and well‑being of Vermonters by providing access to quality healthcare cost effectively. We have five priorities that support us in moving our mission forward: Champion Member-Centric Excellence, Promote a Sustainable High‑Quality Provider Network, Advance Population Health & Quality Improvement, Strengthen Internal Operational Performance & System Modernization and Invest in People & Organizational Resilience. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service. Who May Apply This position, Program Improvement Manager (Job Requisition #55452) , is open to all State employees and external applicants. If you would like more information about this position, please contact View email address on click.appcast.io. Please note that multiple positions in the same work location may be filled from this job posting. AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those that are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights. Environmental Factors Work is performed in a standard office setting, but some travel may be required for which private means of transportation should be available. Lifting and transporting of training and/or event materials, and establishing appropriate set‑up of training/event facilities, may be required. Minimum Qualifications Master Degree in Business Administration, Public Administration or related field AND two (2) years or more work experience in organizational development or business process improvement. OR Bachelor's degree AND four (4) years or more work experience in organizational development or business process improvement. OR Associates degree AND six (6) years or more work experience in organizational development or business process improvement. Preferred Qualifications Knowledge of the principles, practices, and tools available/associated with project management, change management, and business process analysis. Knowledge of performance measurement. Knowledge of Agency contracting procedures. Knowledge of information technology (IT) applications utilized in agency operations. Ability to identify information technology enhancements that meet business requirements. Certification as a SOV CI Green Belt, or equivalent industry certification. Total Compensation As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families Work/Life balance: 11 paid holidays each year and a generous leave plan State Paid Family and Medical Leave Insurance (FMLI) Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan Tuition Reimbursement Flexible spending healthcare and childcare reimbursement accounts Low cost group life insurance Incentive‑based Wellness Program Qualified Employer for Public Service Student Loan Forgiveness Program Want the specifics? Explore the Benefits of State Employment on our website. Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden. #J-18808-Ljbffr