FinTech API Support Engineer
Databento
Databento is looking for a customer support representative to be the first point of contact for inquiries, particularly during EU/APAC hours. The ideal candidate will resolve common issues related to API usage and escalate complex problems to senior support. Candidates should have at least two years of experience in technical support along with familiarity with financial trading and market data. In addition, proficiency in Python and strong communication skills are required. This position offers the chance to engage with developer communities and contribute to technical content. #J-18808-Ljbffr
- ...A dynamic fintech company is seeking Technical Support Analysts to deliver exceptional support for their platform and integrations. You’ll troubleshoot complex... ...with strong analytical skills and familiarity with APIs. Join a flexible, fully remote environment that offers...SuggestedRemote workFlexible hours
$65k - $80k
...A leading fintech company is seeking a Customer Service Engineer to provide technical support to customers. The ideal candidate will have 2-3 years of frontend engineering experience and a passion for solving customer challenges. This role is 100% remote and offers a competitive...SuggestedRemote work$85k - $105k
...world's largest financial institutions and fintechs turn to Alloy to take control of fraud,... .... About the team The Technical Support Engineer 2 (TSE2), Triage & Discovery is the... ...Diagnose issues related to Alloy's dashboard, APIs, and integrations using logs, system...SuggestedWork at officeLocal areaImmediate startRemote workWork from homeHome officeMonday to FridayFlexible hours3 days per week- A leading tech firm in New York City is looking for a Technical Support Engineer to join their team. In this role, you'll provide essential technical assistance to customers, troubleshoot API integrations, and work closely with engineering teams. Ideal candidates possess...Suggested
- ...fast-growing eCommerce analytics provider is seeking a Senior Support Engineer to join their remote-first team. This role involves supporting... ...experience in software or support engineering, proficiency in SQL and APIs, and excellent communication skills. The position offers a...SuggestedRemote work
- ...Framework Ventures is seeking a Tech Support Engineer to provide technical assistance to partners within the TON ecosystem. You will troubleshoot API issues, support integration, and ensure effective communication with developers. The ideal candidate has experience in...
- ...Foundation is a non‑profit organization supporting the growth of the TON Blockchain and its... ...experienced and motivated Tech Support Engineer to work closely with high‑tier partners... ...channels Support integration and usage of TON APIs (TON Center API, TON API) Investigate...
- ...A fast-growing fintech company is seeking a smart Support Engineer to act as a bridge between clients and the engineering team. This fully remote role focuses on supporting a SaaS platform and involves responding to client inquiries, logging technical issues, and leveraging...Contract workRemote work
- ...A leading AI-native revenue platform is seeking a highly capable Technical Support Engineer to manage technical support requests. The role involves troubleshooting issues, collaborating with cross-functional teams, and ensuring a world-class experience for merchants....
$73.87k - $110k
...A financial technology company is seeking a Technical Support Engineer to help customers navigate complex technical issues. You will manage... ...at least 2 years in customer support and experience with REST APIs, SQL, and coding languages. The salary range is $73,872 to $11...- A global financial technology company is seeking graduates for their Graduate and Placement Programme in New York. The role is full-time and paid, requiring individuals with strong communication skills and the ability to manage projects in a fast-paced environment. Ideal...Full time
$100.6k - $169.8k
A leading technology firm in New York City is seeking a Technical Support Specialist who will tackle complex technical issues and work closely with product teams. This hybrid position requires 3-5 years of experience in technical support, proficiency in Python, and a strong...$151k - $176k
Merge is seeking a Technical Support Engineer to lead a team that provides top-tier support for customers. This role requires 5+ years in technical support, a strong understanding of APIs, and experience managing teams. Candidates will troubleshoot technical issues and...Work at office- ...Trustmi is a fast-growing fintech and cybersecurity company helping... ...customer-focused Technical Support Specialist to join our team.... ...and work closely with Product, Engineering, Customer Success, and Operations... ...~ Familiarity with APIs, SSO, integrations, CSV/data...
$151k - $176k
...integrations to their products with a single API, and Merge Agent Handler, which empowers AI... ...unblock sales, reduce customer churn, and save engineering resources-allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical...Work at officeHome office- ...A leading recruitment agency is seeking a Customer Support Engineer (L2) for a fully remote, 12-month contract in the United States. The role involves supporting the customer support team and working closely with product engineers to resolve issues and enhance platform...Contract workRemote work
- ...customer experience, one where customer support is no longer transactions, but meaningful... .... About the role: As a Technical Support Engineer , you will play a key role in delivering... ...solutions clearly Basic experience working with APIs, logs, and debugging tools Excellent...
- ...progressive finance technology company is looking for a Technical Support Engineer to provide hands-on support for external integrations and... ...software engineering or technical support, with skills in debugging APIs and coding in scripting languages like Python and JavaScript....Remote work
$55k - $85k
...customers, who include Meta, CNN, Salesforce, and hundreds more. The Support Engineer role is responsible for providing advanced technical support... ...is a plus. Understanding of web technologies , including REST APIs, DNS, domain management, and version control (primarily Git)....Agency workRemote workShift workWeekend workAfternoon shiftWeekday work$100k - $140k
...offices in San Francisco and Los Angeles. About the Role The Senior Support Engineer role is a key member of the post-sales team working closely... ...implementations, including scripts such as Pixels and Orders APIs. Own data quality issues end-to-end, partnering with internal...Contract workFor contractorsFor subcontractorWork at officeRemote workWork from homeFlexible hours- ...Salesforce, etc. We are a small team of engineers wrangling problems from context to search... ...coasts and with our customers. THE ROLE Most "support" roles end at "i filed a ticket for... ...technical support at a dev tools, infra, or api company you ship code that goes to...Remote work
- ...Developer Support Engineer At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers... .... What You'll Do Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or...Local areaFlexible hours
- ...Roles and Responsibilities Customer Support & Troubleshooting Triage, respond... ...customers Escalate complex issues to engineering with clear context, reproduction steps,... ...Comfort working with technical products, APIs, integrations, or complex SaaS platforms...Work at office
$77k - $101k
...cryptocurrency and DeFi? We're looking for an experienced Technical Support Engineer to join our newly formed Americas Support team. In this role,... ...to work unconventional hours if needed. Experience with API implementation and debugging. Excellent communication skills,...Remote workShift workDay shift- ...Join to apply for the Technical Support Engineer - US Pacific role at Etleap . Etleap was born from the frustration with how much time data... ...support for technically complex B2B software (e.g., data platforms, APIs, integration tools). Comfort operating in ambiguous situations...Full timeRemote work
- ...innovation. About the Role fal is seeking a highly skilled Technical Support Engineer to provide high-quality support and service to our Customer... ...directly to customers, including support for fal’s platform (APIs, UI issues, and troubleshooting errors). Support users across...
$80k - $100k
...offices in San Francisco and Los Angeles. About the Role The Support Engineer role is a key member of the post-sales team, working closely with... ...implementations, including scripts such as Pixels and Orders APIs. Own data quality issues end-to-end, partnering with internal...Remote workWork from homeFlexible hours- ...Job Title: Support Engineer Company Overview Prompt is revolutionizing healthcare by delivering highly automated and modern B2B enterprise software... ...with web applications. Proven experience debugging complex API integrations. Ready to embrace a fast‑paced environment, with...Remote workFlexible hours
$210k - $250k
...Support Engineer San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic's mission is to create reliable, interpretable... ...Become an expert in all Anthropic products across the API, Claude for Enterprise, and Claude Code You May Be A Good...Work at officeVisa sponsorshipFlexible hours- ...Level 2 Support Engineer HonorVet Technologies (SDVOSB) is a certified veteran-owned staffing and workforce solutions company recognized... ...and support.NET-based applications (C#, ASP.NET, .NET Core, Web API, WCF) using Microsoft SQL Server and Visual Studio. Collaborate...Local areaMonday to Friday1 day per week
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