Personal Lines Account Manager

Account ManagerA Personal Lines team is seeking an Account Manager to provide dependable, detail-oriented support for clients and their insurance needs. This position plays an important role in keeping client requests, policy documentation, and day-to-day service needs moving efficiently and accurately.Ideal candidates will be organized, responsive, and comfortable managing multiple priorities in a fast-paced office environment.The JobProvide day-to-day service and support for Personal Lines clients and assist with a variety of policy-related requests.Assist with customer service requests and outstanding service needs.Process incoming requests and respond promptly and appropriately.Review cancellation and non-renewal notices for accuracy and take appropriate action with priority.Verify mortgage change requests, correct errors, and follow up as needed.Support the processing of client payments and generate receipts upon request.Assist with correspondence, documentation, mailings, and other agency projects requiring strong organization and attention to detail.Provide backup support to other members of the client service team as needed.Maintain accuracy and efficiency while managing multiple requests and priorities.Perform additional duties and projects as directed by agency management.The CompanyCollaborative Environment: Work as part of a team focused on providing responsive and efficient support to clients.Professional Development: Opportunities to continue developing your skills and grow professionally.Comprehensive Benefits: Health and dental insurance, life insurance, long- and short-term disability coverage, paid time off, and paid holidays.Additional Benefits: Bonus opportunities and a 401(k) with company match.What We're Looking ForHigh school diploma or equivalent.Strong communication and customer service skills.Excellent organizational skills and the ability to respond to requests effectively and efficiently.Strong attention to detail and accuracy.Ability to manage multiple priorities in a fast-paced environment.Comfortable following detailed written and verbal instructions.Basic computer and keyboarding skills.Ability to learn and use office systems and technology.Professional, friendly, and effective when communicating with clients and colleagues.Ability to perform general office functions, including processing, sorting, filing, and preparing correspondence and mail projects.If interested, apply, and MGA would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.