Test Center Administrator

Job Description

Job Description

We are looking for a detail-oriented Test Center Administrator to support daily front-desk and clerical operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who can create a welcoming environment, manage administrative tasks efficiently, and handle candidate interactions with professionalism. The role combines reception support, document processing, and phone communication to help the testing site run smoothly and consistently.

Responsibilities:
• Welcome visitors and test candidates, provide clear check-in guidance, and maintain an attentive front-desk presence throughout the day.
• Answer incoming calls, respond to routine inquiries, and direct questions to the appropriate contact when needed.
• Scan, organize, and maintain testing and administrative documents with accuracy and attention to detail.
• Perform day-to-day clerical support such as filing records, preparing paperwork, and updating office documentation.
• Monitor the reception and waiting areas to ensure an orderly, secure, and positive experience for visitors.
• Assist with administrative workflows tied to test center operations and help keep office processes running efficiently.• Prior experience in a receptionist, office support, or administrative assistant capacity.
• Ability to manage inbound phone calls professionally and communicate clearly with visitors and staff.
• Proficiency in scanning, filing, and handling documents in an organized and accurate manner.
• Strong clerical skills, including record maintenance and general office coordination.
• Excellent attention to detail and the ability to follow established procedures consistently.
• Reliable time management skills and the ability to handle multiple routine tasks in a busy office setting.