Workforce Analytics & Scheduling Specialist
AltaMed Health Services
AltaMed Health Services in California seeks a Technical Analyst, Workforce Management to optimize staffing, monitor KPIs and deliver data-driven insights. The role focuses on load-balancing skills, shifts, and queues to ensure service levels are met, and on generating agent reports and dashboards for performance tracking. The candidate will configure and maintain WFM software, support IT/Telecom for Omnichannel issues, and help staff adapt to new technologies while driving operational efficiency #J-18808-Ljbffr AltaMed Health Services
Vacancy posted 2 days ago
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