Workforce Analytics & Scheduling Analyst
AltaMed Health Services Corporation
AltaMed Health Services Corporation is hiring a Workforce Management Technical Analyst in Anaheim, CA. You will monitor key performance indicators, analyze call-center data, and optimize staffing by balancing skills, queues, and resources to meet service levels. You’ll generate agent reports and dashboards, build schedules with exceptions, approve time-off requests, and analyze forecasting and staffing models to drive operational efficiency. #J-18808-Ljbffr AltaMed Health Services Corporation
Vacancy posted 5 days ago
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