Patient Services Center Workforce Analytics Lead (Hybrid)
AltaMed Health Services
AltaMed Health Services in Anaheim, CA is seeking a Workforce Analyst for the Patient Service Center. You will supply data analytics, forecasting, queue management, and support to optimize service levels and first call resolution. The role includes mining data and delivering daily, weekly, and monthly dashboards while collaborating with PSC management to plan strategic initiatives. You will also configure the workforce management tool for scheduling and forecasting to meet service level #J-18808-Ljbffr AltaMed Health Services
Vacancy posted 16 hours ago
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