Customer Service Representative

TRC Talent Solutions, the exclusive talent and recruiting partner for Porsche Financial Services, is seeking Customer Service Representatives to support Porsche Financial Services and its luxury brand partners Bentley and Lamborghini. This role offers the opportunity to deliver high-end, white-glove customer service while working in a strong, collaborative culture with real advancement potential. Location: TX Pay: $22+ (DOE) Schedule: M-F Hours: Anytime between (9AM - 9PM) What You'll Be Doing Provide One Contact Resolution to customers via phone, email, and web Deliver premium, white-glove customer service to customers, dealers, and internal teams Meet service-level targets including AHT, Quality, and Schedule Adherence Navigate multiple systems including Fiserv V8 and internal phone tools Follow established workflows for administrative requests What We're Looking For 3+ years of customer service experience; auto finance preferred Knowledge of FDCPA, FCRA, ECOA, and federal privacy regulations High computer literacy and ability to multitask What’s In It For You As a TRC contractor, you will receive: PTO allotment Full benefits program Bonus and promotion opportunities A positive, supportive culture TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers. #J-18808-Ljbffr TRC Talent Solutions