Legal Assistant, Baltimore

The Opportunity

Divorce With A Plan is seeking a highly organized, responsive, and client-focused Legal Assistant to support our Legal Production team of attorneys and paralegals. This is a hands-on role for someone who enjoys bringing order to complex matters, communicating with clients, coordinating details, and making sure important work moves forward on time.

Our Legal Assistants play an important role in the client experience. You will help keep client files organized, coordinate communications and meetings, track deadlines and assignments, work with courts and administrative agencies on scheduling matters, and support attorneys and paralegals as they prepare for hearings and trials.

What You’ll Do

• Support attorneys and paralegals with the organization and completion of client files and case-related administrative work.
• Provide professional, prompt, and well-documented communication with clients by phone, email, letters, and other appropriate channels.
• Schedule calls and meetings between attorneys, paralegals, and clients so client questions and concerns are routed and addressed promptly.
• Prepare monthly Client Review Letters for attorney review and signature, ensuring information is accurate and aligned with the legal services being provided.
• Prepare trial and hearing binders by organizing, copying, and binding documents according to attorney instructions.
• Coordinate with courts and administrative agencies regarding hearings, motions, and other appearances, serving as a primary administrative and scheduling contact for the Firm.
• Maintain the Firm Master Task List, including important events, deadlines, reminders, and assignments, and help ensure work is completed on time.
• Prepare and send correspondence as directed by attorneys and paralegals.
• Maintain organized case files and ensure client communications and relevant materials are properly documented in Clio.
• Enter time and billing information as appropriate, including time associated with client communications.
• Assist paralegals with preparation for hearings and trials.
• Open incoming mail and upload documents into Clio.
• Perform other related responsibilities as assigned.

What Makes Someone Successful in This Role

• You are exceptionally organized and naturally follow through on details and deadlines.
• You communicate professionally and confidently with clients while knowing when a question needs to be directed to an attorney or paralegal.
• You can manage multiple priorities without losing track of the details.
• You take ownership of your work and do not need to be reminded repeatedly about commitments or deadlines.
• You are comfortable working in a deadline-driven environment where accuracy matters.
• You understand that excellent client service includes responsiveness, professionalism, documentation, and follow-through.
• You are comfortable learning and using technology to track work, communicate, and maintain accurate case files.

A Critical Part of the Role: Professional Boundaries

Because this is a legal-services environment, Legal Assistants work under the direction and supervision of attorneys and/or paralegals. Legal Assistants do not provide legal advice, interpret the law for clients, recommend legal strategies, or independently advise clients about what they should do in their cases. Strong judgment about when to escalate a client question to the appropriate attorney or paralegal is essential.

Qualifications

• High school diploma required; college or other advanced training preferred.
• Prior experience in a law firm preferred.
• Legal secretarial or legal assistant experience preferred; experience as a file clerk, receptionist,or project assistant may also provide relevant preparation.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage deadlines, competing priorities, and confidential information.
• Comfort using case-management and office technology; experience with Clio is a plus.

Schedule & Work Environment

This is a full-time, non-exempt position based in our Rockville office. The regular schedule is Monday through Friday, 40 hours per week, 8:30 a.m. - 5:30 a.m. in-office.

The position carries an assigned billable rate and a monthly billing expectation of 100 hours. The role requires consistent attention to client communications, task deadlines, case documentation, and follow-through.

How Performance Is Measured

Success in this role includes consistently completing assigned work by its due dates, maintaining accurate and organized case files, documenting client communications appropriately, and accurately recording billable activity. The Firm's existing performance standard is that 95% of assigned tasks are completed by the due date.

Why This Role Matters

A great Legal Assistant makes the entire legal team more effective. When files are organized, deadlines are visible, communications are documented, and clients know their concerns have been heard and routed appropriately, attorneys and paralegals can focus on the legal work that matters most.

If you are a detail-oriented legal professional who takes pride in being dependable, responsive, organized, and helpful—and you want your work to have a direct impact on both the legal team and the client experience—we would like to hear from you.