Personal Injury Legal Assistant

At WGK, Legal Assistants own their files. You are not support staff waiting for an assignment. You carry a caseload of active pre-litigation matters; you are the voice clients hear when they call, and you are the person who makes sure nothing sits still. The core of the role is the third-party liability claim: open it with the at-fault carrier, confirm coverage and limits, work the adjuster, monitor your client's treatment through completion, gather records, bills, and wage documentation, and build and transmit the demand. You run first-party benefits in parallel, and you flag the UM or UIM claim when the at-fault coverage will not cover your client's damages. We will be direct about something most firms leave out. We run Filevine and Lead Docket, and we are actively deploying AI for record retrieval and demand preparation. The document chasing that used to eat a legal assistant's day is shrinking here. The judgment work is growing. You will learn new systems fast, catch what the automation misses, and tell us plainly when something is broken. If that sounds like a headache, this is not the right firm for you. If it sounds like the good part, keep reading. Responsibilities: Drive third-party liability claims from letter of representation through demand. You are the point of contact with the adverse adjuster. Own a portfolio of pre-litigation files. Know the status, deadline, and next action on every one without being asked. Serve as the primary contact for your clients. Proactive updates on a set cadence, in plain English. Open and drive first-party PIP, MedPay, and lost wage claims from day one. Monitor treatment and records. Catch gaps and unfinished care before they become case problems. Assemble and quality-check demand packages. Confirm every bill, record, and wage document before transmittal. Flag adverse facts, treatment gaps, and coverage shortfalls immediately. Maryland is a contributory negligence state, and small facts carry outsized consequences. Keep files complete and current in Filevine and Lead Docket. If it is not in the system, it did not happen. Qualifications: Required 2+ years managing plaintiff-side personal injury cases with your own caseload Hands-on experience running third-party liability claims: confirming coverage and limits, working with adjusters, preparing demands Experience opening and managing first-party PIP, MedPay, and lost wage claims Proficiency with a legal case management platform (Filevine, Litify, SmartAdvocate, Needles, CASEpeer, Clio, or similar) Strong written communication. You write to clients and adjusters every day. Strong Microsoft Office skills Able to work onsite in Baltimore City, Monday through Friday Preferred (these pay more) Bilingual in English and Spanish, at a level where you could handle a client call unassisted. +$2.00/hour , verified through a live conversation in our hiring process. Maryland workers' compensation experience, including MWCC filings, average weekly wage, and permanency. +$1.50/hour Compensation: $27 - $34 hourly

• Drive third-party liability claims from letter of representation through demand. You are the point of contact with the adverse adjuster. • Own a portfolio of pre-litigation files. Know the status, deadline, and next action on every one without being asked. • Serve as the primary contact for your clients. Proactive updates on a set cadence, in plain English. • Open and drive first-party PIP, MedPay, and lost wage claims from day one. • Monitor treatment and records. Catch gaps and unfinished care before they become case problems. • Assemble and quality-check demand packages. Confirm every bill, record, and wage document before transmittal. • Flag adverse facts, treatment gaps, and coverage shortfalls immediately. Maryland is a contributory negligence state, and small facts carry outsized consequences. • Keep files complete and current in Filevine and Lead Docket. If it is not in the system, it did not happen.