Admissions Recruiter for Online Programs (72127)

Job Details Location: Main Campus – North Canton, OH 44720 Position Type: Staff (Full‑Time) Position Summary Walsh University is seeking an Admissions Recruiter for Online Programs to support Degree Completion and Graduate Admissions recruitment and enrollment efforts. This position is responsible for the day‑to‑day recruitment, admissions, and academic advising of students enrolled through the Degree Completion and Graduate Programs. Essential Duties and Responsibilities Support and assist in planning and implementation of departmental recruitment strategies and efforts targeted at Degree Completion and Graduate Students. Assist in planning and implementation of recruitment events to include but not limited to on‑and off‑campus events, virtual events and scheduling recruitment days with corporate/community partners. Outreach and travel to meet academic advisors and prospective students at colleges and universities, career/college fairs, regionally and in other states. Oversee and serve as primary admissions counselor for a suite of Degree Completion programs. Execute lead management protocol including direct mail, email, text message, and phone calls to leads. Follow through professionally and consistently on inquiries, requests, and suggestions. Track and manage all necessary paperwork for the application, financial aid, and enrollment processes. Maintain excellent customer service and close working relationships with prospective and current students, staff and faculty, department chairs, and other internal and external stakeholders. Initiate and maintain communication with past, present, and future program participants to support retention. Assist students in applicable university policies including, but not limited to: personal leave of absence, course and university withdrawal, company reimbursement, and course waiver and substitution questions. Perform other duties as directed or required by supervisor. This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Required Qualifications (Knowledge, Skills, and Abilities) Must demonstrate an understanding of the Walsh University Statement of Faith and a commitment to support the Mission, Vision, Values, and Code of Ethical Conduct of Walsh University in accordance with Ex Corde Ecclesiae and the Catholic intellectual tradition. Education Bachelor’s degree required. Master’s degree preferred. Work Experience One to three years of related experience, or equivalent combination of education and experience. Experience working in sales, recruitment and/or admissions. Experience working with online education programs and adult learners. Experience with CRM preferred. Skills and Abilities Professional demeanor and ability to interact with charity toward students, staff and faculty. Positive attitude a must. Outstanding customer service skills. Ability to resolve problems and develop relevant alternatives and recommendations. Ability to plan, organize, and prioritize ongoing and new projects necessary to implementing recruitment and admission strategies. Willingness to work evenings and weekends as needed. Ability to communicate well, both orally and in writing. Commitment to the university mission. Physical Demands and Work Environment Normal day‑to‑day functions include sitting, standing, and walking—between offices and campus buildings. Ability to work non‑traditional business hours including evenings and weekends as needed. Sitting for prolonged periods of time. Gross and fine manipulation. Vision to read printed materials and a computer screen. Hearing and speech to verbally express information or instructions. Ability to interact and communicate with members of the University and others as necessary. Walsh University is committed to principles of equal opportunity and is an equal opportunity employer. #J-18808-Ljbffr