Chief of Staff

The Role We're looking for a Chief of Staff to lead the strategic execution of our studio. This role sits between our Founder/Principal Designer and the broader team, taking full ownership of how the studio runs day-to-day, so that design leadership can stay focused on creative direction rather than internal operations. You'll oversee a team of 10 - 15+ across design, project management, and administrative functions. This is not a design leadership role, it's a business leadership role for someone who thrives on process, accountability, and making a creative business run efficiently and profitably. Team & Operations Leadership Manage day-to-day operations across the studio, including staffing, workflow, and resource allocation across active projects Directly manage project managers, coordinators, and administrative staff; provide performance feedback and professional development Build and refine internal systems, processes, and studio standards (project management software, documentation, QA checkpoints) Serve as the primary point of accountability for project timelines, budgets, and deliverable quality across the studio's active project roster Financial & Business Operations Own studio-wide budgeting, project profitability tracking, and financial reporting to the Founder Manage vendor and contractor relationships, procurement processes, and purchasing workflows Oversee contracts, proposals, and client agreements in partnership with the Founder Monitor studio KPIs and report regularly to leadership Process & Culture Establish and maintain HR functions: hiring processes, onboarding, performance reviews, and studio policies Champion studio culture and internal communication as the team scales Identify operational bottlenecks and implement scalable solutions as the studio grows Act as a trusted operational partner to the Founder/Principal, freeing them to focus on design vision, business development, and client relationships #J-18808-Ljbffr Business of Home