Tier II IT Help Desk Specialist - Windows, macOS & IAM
BTI
Business Technology Integrators (BTI) seeks experienced IT professionals to provide Tier II help desk support at the Congressional Budget Office (CBO) in Washington, DC. You will support Windows, macOS, and mobile platforms on-site, collaborating with IRM and security teams to uphold Zero Trust and endpoint security standards. Responsibilities include imaging, deployment, device management with Ivanti, KACE, Intune, and JAMF, troubleshooting authentication issues, and guiding Tier I staff while #J-18808-Ljbffr BTI
- ...Inc. in Washington, DC is seeking two IT Help Desk Specialists / Journeyman Computer Support Specialists to provide on-site Tier II support to a federal customer in a professional... ...environment. You will troubleshoot Windows and macOS, manage tickets, deploy hardware and...WindowsMonday to Friday
- ...LLC, and Resolution Think, LLC, joint venture, seek two IT professionals to provide advanced Tier II help desk support at the Congressional Budget Office in Washington, DC. These on-site roles support Windows, macOS, and mobile platforms for the IRM unit. Location is...WindowsWork at office
- ...LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting... ...at least 3 years of experience with Windows 10/11, hold an industry-recognized certification... ...requires technical proficiency in IT support and customer communication....WindowsRemote workWork from homeFlexible hours
$40k - $80k
Saic is seeking a Mid-level Tier I/II Help Desk Technician to provide exceptional desktop support primarily for the Office of the Chief Information Officer. Successful candidates will engage in Windows desktop system administration while ensuring user account management...WindowsWork at office- ...ML, cloud, cybersecurity, and IT modernization to solve complex... ...Title: Technical Support Analyst (Tier II) Location: Onsite (Washington... ...Optional) Operating Systems: Windows and/or Linux Virtualization:... ...onsite role requires a mix of help desk, deskside, and VIP support in...WindowsFull timeWork experience placementWork at officeFlexible hours
- KMRG, LLC is seeking a Tier II Computer Support Specialist to support the Congressional Budget Office... ...aligned service improvements to help staff work securely and... ...opportunities to work with enterprise IT teams across Windows and macOS, MDM platforms, and identity management...WindowsFull timeWork at office
- TechSilo is hiring two Journeyman Computer Support Specialists / IT Help Desk Specialists to provide on-site IT help desk and Tier II technical support for a federal customer in Washington, DC. The roles will support Windows, macOS, and mobile environments and require...WindowsContract work
$60k - $65k
...Overview The Technical IT Support Specialist, Associate is responsible for providing Tier 2 IT support to end-users... ...outside the Service Desk according to service level... ...fashion. Supports Windows and Mac computers and other... ...providing training to help drive success, with access...WindowsTemporary workWork experience placementRemote workFlexible hours- E-logic seeks two experienced IT Help Desk Specialists to support the Congressional Budget Office (... ...software, and endpoint management across Windows, macOS, and mobile platforms. You will... ..., administer Entra ID/AD, and mentor Tier I staff in a security-conscious hybrid...WindowsWork at officeRemote work
- ...alternative application process. IT Help Desk Specialist Full Time, Technical,... ...for agency personnel across Windows, macOS, and mobile device... ...authentication integration. Provide Tier II technical support while... ...Identity and Access Management (IAM). Experience...WindowsPermanent employmentFull timeContract workFor contractorsCasual workH1bWork at officeLocal areaMonday to FridayFlexible hours
- KeenLogic is looking for a self-motivated Tier II Help Desk Analyst in Alexandria, VA. This full-time position involves providing deskside support... ...work both independently and as part of a team. Experience in a managed IT environment is essential. #J-18808-Ljbffr Keen LogicFull timeRemote work
$39.42 per hour
...Deskside Support Technician (Tier II) Location: Washington,... ...from the Service Desk or identified by on-site... ...with customers to resolve IT issues promptly, ensuring... ...level agreements Utilize Windows 10, Microsoft Office,... ...across North America. We help clients get work done...WindowsContract workWork at officeLocal area- ...experience delivering innovative IT solutions to the Federal... ...to provide advanced Tier II help desk support services at the Congressional... ...Services Unit across Windows, macOS, and mobile platforms. Responsibilities... ..., in coordination with IAM governance. Support macOS...WindowsWork at officeRemote work
- Position Title: IT Help Desk Specialist (Windows, macOS & Endpoint Management) Location: Washington, DC (On-site) with occasional travel within Northern... ...Authentication (MFA) and Identity & Access Management (IAM). Experience troubleshooting endpoint hardware, operating...WindowsFull timeContract workLocal areaRemote workMonday to FridayFlexible hours
$50.48 per hour
...Statement The incumbent serves as an IT Specialist (Customer Support) within the Digital... ...and archiving, and for delivering both Tier I and Tier II technical support to end users. This role... ...support principles. Familiarity with Windows systems and enterprise tools. Ability...WindowsHourly payFor contractorsWork at officeWorldwideShift workNight shiftWeekend work- ...Agile Care Enterprises is seeking a IT Help Desk Analyst II to support the WRNMMC - IT Department,... ...establish SLAs Redirects unresolved issues to Tier III technicians or elevate to GSC for... ...the DOD Microsoft Operating System Windows 10 required as in compliance with the...WindowsContract workTemporary workFixed term contractWork at officeImmediate startRemote work
- ...hands‑on experience in both Windows and Apple enterprise environments... ...). Experience providing Tier II Help Desk or Desktop Support in an enterprise... ...supporting: Windows 10/11 macOS Desktop and laptop hardware... ...CompTIA Security+ Apple Certified IT Professional AWS Certified...WindowsWork at officeRemote work
- ...experienced and motivated Service Desk Agents, Tier 2. Multiple positions... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal... ...Skills Five (5) years supporting Windows and macOS. Five (5) years Active... ..., please tell us how we can help by contacting us at recruiting...WindowsLocal areaRemote work
- ...Position Overview Rapid Strategy is seeking an experienced IT Help Desk Specialist to support a federal customer in Washington, DC. This position provides advanced Tier II desktop support across Windows, macOS, and mobile platforms while supporting enterprise endpoint...WindowsPermanent employmentCasual workH1bWork at officeMonday to Friday
$108k - $125k
...Title: IT Help Desk Specialist Location: Washington, DC Schedule... ..., and inventory Windows desktops for end users... ...validate, and inventory macOS systems for end users... ...Directory environments with IAM governance Support... ...teams Support Tier I personnel by promoting...WindowsFull timeWork at officeLocal areaRemote workMonday to Friday- ...Rehancement Group, Inc. (TRG) is seeking two experienced IT Help Desk Specialists to provide advanced Tier II desktop and endpoint support services for the... ...Provide Tier II technical support for Windows, macOS, iOS, and Android devices. Install, configure, troubleshoot...WindowsFull timeContract workWork at officeMonday to Friday
- E-Logic, Inc. is seeking two experienced IT Help Desk Specialists to support the Congressional Budget Office (CBO). You will provide advanced... ...hardware, software, and endpoint management across Windows, macOS, and mobile platforms. Responsibilities include imaging and...WindowsWork at office
- WINTrio LLC is seeking an experienced IT Help Desk Specialist to provide advanced technical support for Federal enterprise IT environments... ...position deploys, maintains, troubleshoots, and supports Windows, macOS, and mobile computing platforms while delivering exceptional...Windows
$85k - $90k
...IT Help Desk Specialist Digital Consultants is seeking an experienced IT Help Desk Specialist for a proposed contract... ...contract award. The specialists will provide advanced Tier II front-line support across Windows, macOS, iOS, and Android environments; deploy and...WindowsPermanent employmentFull timeContract workH1bWork at officeImmediate startFlexible hours- General Dynamics Information Technology (GDIT) is seeking a Tier II Linux Administrator to support our intelligence customer in Springfield, VA. You will provide Tier II Linux and Windows system administration across large Enterprise environments in a hybrid Windows and...Windows
- Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your... ..., and maintenance of IT systems. Provides first-level... ...relevant experience DoD IAT Level II Certification is required.... ...including but not limited to Windows and Office, including all aspects...WindowsWork at officeLocal areaRemote work
- ...has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele... ...AN IMPACT Provide independent Tier 1 technical support to diagnose... ...Required Technical Skills: Advanced Windows & MacOS troubleshooting, Microsoft 365...WindowsWork at officeRemote workAll shiftsShift workNight shiftWeekend work
- Ignite IT is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑... ...Directory and other platforms Help end users with... ...role Basic knowledge of Windows 10/11 and/or macOS, Microsoft Office Suite,...WindowsCasual workWork at officeRemote workFlexible hours
- Revolutional is seeking a Technical Support Analyst (Tier II) to work onsite in Washington, D.C. The role requires maintaining and securing enterprise IT systems while providing comprehensive technical support to end-users. Applicants should have an active Top Secret clearance...
- ...TechSilo is hiring two Journeyman Computer Support Specialists / IT Help Desk Specialists to provide on-site IT help desk and Tier II technical support for a federal customer in Washington, DC. You'll support Windows, macOS, and mobile environments, working alongside...WindowsPermanent employmentFull timeContract workH1bWork at officeRemote workMonday to Friday
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