Department Coordinator

Job Title

Pay Range: $20hr - $25hr

Requirement/Must Have:

• Previous front desk/customer service experience in healthcare.
• Experience working with surgeons/clinical scheduling is preferred.
• Front desk scheduling experience in EPIC.
• Experience collecting co-payments.

Responsibilities:

• Provides departmental support by performing receptionist and clerical duties.
• Scheduling patient appointments.
• Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information.
• Retrieving voicemail messages, returning calls, and forwarding messages as needed.
• Referral management and health insurance payor review.
• Organizing and maintaining patient records, logs, and other controlling systems; retrieving files as needed.
• Developing and maintaining systems to assure accurate, confidential, retrievable information.
• New patient coordination.
• Other special projects and administrative tasks that are assigned.

Education and Experience:

• High School graduate or equivalent required.
• Associate's degree preferred.
• A minimum of 2+ years of medical office experience preferred.