PRN Resident Counselor (Nashville, TN)

**SCHEDULE**: PRN (night and weekend availability) **JOB SUMMARY:** Assist consumers with on-site problem solving, development and implementation of plans to meet immediate and/or long-term needs while in emergency psychiatric services.* Actively engage consumers during his/her stay to effectively intervene and problem-solve during a crisis episode.* Maintain continuous and consistent contact with consumers while admitted to Treatment programs.* Complete all required paperwork by the end of each shift.* When appropriate, advocate for consumer’s needs: (a) Social Security benefits, representative payee, financial assistance; (b) TennCare; (c) Food Stamps; (d) Housing; (e) Set appropriate appointments, i.e., psychiatric, medical, dental, therapy; (f) Assist consumer in referrals to alcohol and other drug treatment, and (g) Transportation.* Assist consumers in understanding their psychiatric diagnosis and medication.* Communicate with and support consumers during his/her crisis episode to seek resolution to his/her crisis and reintegrate into his/her primary support systems.* Maintain a safe therapeutic environment free of sharps and other potentially harmful objects.* Search personal belongings of each consumer entering Treatment programs.* Discuss precipitating events and possible alternatives with each consumer.* Monitor consumer’s behavior, level of cooperation, and ability to remain safe while in Treatment programs.* Assist consumer with finding community resources.* Facilitate consumer groups as needed.* Complete regular safety checks on each consumer.* Use de-escalation skills with consumers to avoid any potential problems.* Provide consumers with needed supplies (food, toiletries, etc).* Participate in cross-training in all EPS Treatment programs.* Work collaboratively with MCRT staff.* Make Customer Service a priority with internal and external customers.* Communicate effectively with staff, supervisors, and consumers.* Demonstrate proficiency in taking vital signs.* Assist nursing with UDS, obtaining and interpretation.* Assists with organizing supplies as needed.* Maintain flexibility in the workplace.* Attend team meetings, supervision, and training as required.* Reports all maintenance/facility issues to Supervisor.* Follow Universal Precautions policies and procedures.* Bachelor’s degree in health-related field of counseling, psychology, or social work preferred* Bachelor’s degree in a non-health related field will be considered* Or at least 5 years of experience in a health-related setting* Valid Tennessee Driver’s License* Acceptable Motor Vehicle Report (MVR)* Acceptable Criminal Background Investigation* Internal and external customer service indicative of mutual respect and trust* Effective written and verbal communication* Ability to prioritize, remain calm and focused when dealing with consumer crisis* Remain flexible and demonstrate positive attitude to respond to changing needs* Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.* Work environment: The noise level in the work environment is usually moderate. #J-18808-Ljbffr