Client Service Associate

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. How you'll make an impact Help the branch run smoothly by keeping client requests moving and making sure work is complete and accurate. Support Production team members and the Client Service team with day to day tasks, process steps, and document work. Check details, use the right tools, and help keep records and updates current. Your work will help support client satisfaction, client retention, and a steady service experience. You'll be part of a team that values doing the right thing, working together, and finding better ways to get things done. About You Required High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. Preferred Associate's degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships. Behaviors Exceptional organizational skills Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. #LI-MB1 Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled) #J-18808-Ljbffr