Regional Director of Operations

Description

Director of Operations – Senior Living

Parallel Management Group | Southeast Michigan (local travel)

Parallel Management is hiring a Regional Director of Operations to oversee our senior living communities. You’ll be the main operations partner to each community’s leadership team. That means keeping communities compliant with regulations, running audits and training, and helping solve problems on the ground. You need hands‑on experience running a senior living community.

What You’ll Do

Operations & Compliance

• Monitor each community’s budget, clinical services, and regulatory compliance
• Run regular audits, and make sure communities follow corporate directives and put corporate programs in place
• Make sure buildings are in good working order and that community needs and requests get resolved quickly
• Spot risks and opportunities across the region early, then build and carry out action plans to address them

Leadership & People

• Lead the regional operations team and direct the regional office support staff
• Recruit, hire, develop, and keep high-performing community leaders through training, coaching, and accountability
• Oversee employee relations and help resolve staff conflicts

Programs & Policy

• Create new corporate and community programs, and grow the ones we have
• Write and update policies and procedures for the communities
• Represent Parallel at industry meetings and promote our communities through local involvement

Requirements

What You Bring

• Required: 2+ years managing licensed HFA (Home for the Aged) or AFC (Adult Foster Care) communities in Michigan
• 4+ years of operations experience in healthcare
• A track record in sales or occupancy growth
• Strong organizational and problem-solving skills, and the urgency to see issues through to resolution
• Strong computer skills Strong computer skills, experience with Yardi preferred
• Ability to travel locally, with occasional overnights

Benefits

• Medical, dental, vision, and prescription coverage
• 401(k) retirement plan
• Paid time off
• Short-term disability
• Life insurance

Parallel Management Group is an Equal Opportunity Employer.