Global Cargo Claims Specialist

Cargo Claims SpecialistEssential Job FunctionsLog and respond to all incoming cargo claims through the claims management systemReport appropriate claims to the insurance carrier in a timely mannerDevelop action plans to move claims to resolutionResponsible for the adjustment and handling of all cargo liability claims from third partiesPartners with the insurer, insurance broker and TPA to ensure best claims practices are followed from submission to final resolution.Handles subrogation recoveriesResponsible for maintaining all loss data in the claims data base.Collect, organize, analyze and provide claim reports to management and other departments as requiredResponsible for submitting claims to accounting for payment.Ensure claims are paid as appropriate, following company procedure and approval levels. Book claims appropriately to the correct business unitsRecognize and elevate claims to the Senior Manager that could have significant exposures to the company.Communicates claims activities with the Senior Manager and appropriate parties as needed.Participates in insurer claim file reviews and conducts regular internal claim reviewsCoordinate with insurance claim teams, holding them accountable for providing superior claim management servicesAssist department with responding to internal and external requests for informationOther duties as assignedOther Skills & AbilitiesMust have the ability to prioritize and follow through in providing accurate and reliable information in a fast-paced, multitasking environmentUnderstanding of basic accounting principles and processes; computer skills – including heavy Excel knowledge; verbal and written communication skills; adept at problem resolution.Excellent computer skills; requires Excel competency.Data investigation knowledgePhysical RequirementsJob requires the ability to use vision, adjust focus and work on a standard computer screen.Job may require extended sitting or standing, use of standard office equipment.Job will require presence on-site at the assigned work location.Job requires attendance and dependability.Education & Experience2-3 years cargo claims handling. Accounting experience a plusKnowledge of intermodal transportation, shipping industry standards and practicesMaritime, Air and domestic regulations (e.g. US COGSA, Hague-Visby Rule, Montreal Convention) preferred.Prior experience in a claims management system preferred.Why Should You Work for Crane?136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefitsTuition Reimbursement for education related to your jobEmployee Referral BonusesEmployee Recognition and Rewards ProgramPaid Volunteer Time to support a cause that is close to your heart and contributes to our communitiesEmployee DiscountsWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution ratesPotential to earn a quarterly bonusCome join the leader in logistics and take your career in the right direction.