Senior Product Manager - Integration Platform

Role Description

We’re looking for a Senior Product Manager to define, build, and own a unified Integration Platform as part of our next-generation platform, Nova. Your mission: hyper-accelerate ezCater’s ability to build, ship, and scale integrations across every partner type.

• Define the vision, strategy, and roadmap for ezCater’s Integration Platform with one overriding objective: dramatically compress the time it takes to build, launch, and scale integrations with any third party.
• Design and deliver core platform capabilities—reusable connector framework, integration modeling, event-driven messaging, business-process orchestration, failure handling, reconciliation, credential management, and observability.
• Prioritize the corporate-customer integration surface (procurement, expense management, HRIS/SCIM, SSO, analytics delivery) as the highest-impact acceleration target.
• Define and build the business-process orchestration layer: a platform capability that composes individual integrations into cross-domain workflows.
• Create a commercial-grade developer experience—integration catalog, developer documentation, self-service onboarding, sandbox environments, and API reference.
• Build an operational UI for integration health monitoring, issue tracking, alerting, and escalation.
• Establish a library of configurable, composable connectors and data-mapping templates.
• Partner closely with the corporate-customer, supplier, and delivery product teams to understand their integration backlogs.
• Drive the migration of existing integrations from ezRails onto Nova.
• Own and obsess over time-to-integrate as the platform’s north-star metric.
• Tell a compelling story using research and data to evangelize the roadmap internally and with key partners.
• Travel to Boston quarterly for planning and business reviews.
• Have fun building impactful platform infrastructure with awesome people.

Qualifications

• 5+ years of product management experience, with meaningful experience in platform, infrastructure, or developer-tools products.
• Track record building integration platforms, API platforms, iPaaS, or middleware products.
• Experience designing and implementing platform services that are consumed by multiple internal product teams.
• Strong understanding of enterprise integration patterns: REST/GraphQL APIs, webhooks, message queues, ETL/ELT, OAuth/SAML, and data reconciliation.
• Deep analytic ability, comfort working with and manipulating data.
• Experience working in marketplace or multi-sided-platform businesses is a strong plus.
• Familiarity with enterprise software ecosystems (procurement, expense management, HRIS, POS) is a strong plus.
• Strong teamwork and collaboration skills.
• Experience with migration programs (monolith-to-microservices, platform re-architecture).
• Background in B2B or enterprise SaaS integration strategy.
• Experience building or managing developer portals and external API programs.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

Requirements

• The national total target cash compensation range for this position, including base salary and bonus target, is $161,000–$213,000 annually.
• Final offer amounts are determined by multiple factors, including prior experience, expertise and region.
• This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
• ezCater does not sponsor applicants for work visas or legal permanent residence.

Benefits

• Market competitive salary, stock options.
• 12 paid holidays, flexible PTO.
• 401K with ezCater match.
• Health/dental/FSA, long-term disability insurance.
• Mental health and family planning resources.
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both.
• Employee meal program.
• And many more goodies when you’re in our office.

Company Description

ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide.