Principal Engineer Software - Developer Experience, Backend (Chronosphere)

Our MissionAt Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.Who We AreIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.Job SummaryAbout us: Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.About our rolesWe are a collection of customer facing teams who craft best-in-class observability solutions that turn massive streams of telemetry into actionable AI driven intelligence and insights. Our highly reliable platform enables our customers to troubleshoot in real-time and harden system reliability through AI powered guided troubleshooting, contextualized data and elegant collaboration tools. We are continuously shortening the distance between a customer observing a problem and our platform providing a solution while making the complexity easy to navigate and understand.We are looking for experienced engineers with a strong product sense who asks "why" as often as "how”. You’ll use systems thinking to design workflows that surface key business insights. This role is perfect for someone who wants to own the technical roadmap and ship features that redefine how teams collaborate during mission-critical moments.Qualifications You willDirectly impact how customers leverage observability for their infrastructure and services architectureLeverage AI infrastructure like LLMs, ML to build innovative capabilities for our customersDesign experiences and systems for contextualizing large amounts of telemetry data Help shape the architecture of a rapidly scaling platformCollaborate with deeply technical teammates and customersImprove our own system observability (we use our own product heavily) Improve performance, reliability, and cost efficiency of distributed systemsMentor engineers and help maintain our engineering standardsYou haveStrong experience in one or more backend languages (e.g., Go, Java, Python, Rust)Experience using AI coding assistants (e.g., Cursor, Claude) as part of day-to-day software developmentExperience building and operating highly available systems in productionExperience working with cloud infrastructure (AWS, GCP, Azure)Experience designing APIs (REST, gRPC, GraphQL) for scaleExperience working effectively with cross functional partnersExperience owning and executing projects from inception to delivery Experience working with a high degree of autonomy with good judgement on when to push forward and when to ask for help An effective collaborative working style and willingness to build and maintain a positive and supportive environmentAn ability to operate effectively in a remote first environment Location: US - Remote#LI-RemoteCompensation DisclosureThe compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.$147,000.00 - $237,500.00/yrOur Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at View email address on click.appcast.io Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.Is role eligible for Immigration Sponsorship?: YesSummaryLocation: New York City, United States of America; Burbank, United States of America; Austin, United States of America; Jacksonville, United States of America; Hartford, United States of America; Boston, United States of America; Seattle, United States of AmericaType: Full time