Global ITSM Operations & Service Resiliency Lead
The Vanguard Group
The Vanguard Group in Wayne, Pennsylvania is seeking a Senior Manager, ITSM Operations & Service Resiliency to oversee IT service management operations, ensuring systems are stable and reliable. Responsibilities include leading a global team managing incidents and changes, fostering accountability, and driving operational improvements. Qualified candidates will have a minimum of eight years in IT, including extensive leadership experience. Strong communication and problem-solving skills are essential, with an emphasis on using ITSM frameworks. #J-18808-Ljbffr The Vanguard Group
Vacancy posted 1 day ago
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