Retail Store Manager

Retail Store Manager

Location: Eagan, MN

Compensation: $46,000.00 - $48,300.00/hour

Description

Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T‑Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.

Responsibilities

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Spend majority of business hours on the sales floor greeting customers, coaching employees and running the business where it matters most.
• Meet and exceed organizational and individual performance goals.
• Provide leadership designed to deliver high levels of service to customers within company policies.
• Screen and hire outstanding talent; recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
• Ensure visual merchandising is appealing and adheres to T‑Mobile standards.
• Motivate, coach, develop, lead and train a winning sales team.
• Act as subject matter expert to customers to answer questions and provide recommendations.
• Ensure sales associates are up to speed on training for new products and offerings.
• Participate in community events, local marketing events and public relations activities to develop a positive image for the company.
• May require additional tasks, duties or projects as assigned.

Experience

• 2-3 years of management experience in retail or another customer‑focused environment.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• High School diploma or GED required, college degree preferred.
• Excellent written and verbal communication skills.
• Strong organizational and problem‑solving skills.
• Competent in customer focus, change management, strategic thinking, and talent management.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods (up to 9 hours) and lift up to 25 pounds.

What We Offer

• Competitive paid time‑off program.
• Medical, dental, and vision benefits.
• Development and growth opportunities.

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace.